A message from our SVP of Seller Experience.

Dear Poshmark Community,

As you may know, we recently rolled out a new default sort option for search to launch a more relevant search experience for all Poshers. Recommended sort takes into account sharing as well as a number of other aspects. Since rollout, we’ve seen huge improvement in the buyer experience and seller sales across the board. But we have heard your feedback. This new sort order is simply not working for many of you.

As a result, today, we will be switching back to just shared as the default sort option for most users. We will continue to improve our search to provide a better experience for shoppers and help sellers get more exposure via sharing and relevance. We will re-release a new version after further test and iteration.

In closing, I value your partnership in creating a space fueled by the voices of our community and propelled by the work of our team. Please comment below to share feedback. We will be monitoring and actioning them, we are here to listen.

Sincerely,

Tracy Sun
SVP of Seller Experience, Poshmark

NEW: Boost Productivity by Creating or Editing Multiple Listings at Once with Bulk Upload 

The wait is over! We announced an exciting suite of brand NEW seller tools at this year’s Hackathon. Each of these tools was carefully developed and designed to give our seller community even more resources to drive business growth.

Bulk Upload is one of the three major features in this suite of tools and is now available on web EXCLUSIVELY for Posh Ambassadors as a way to support you in scaling your growing businesses. Bulk Upload makes listing creation, organization, and inventory management more efficient than ever before! 

HOW IT WORKS

1.Head to Sell on Poshmark from your computer and click Bulk Upload at the top-right corner.

2. Pick and download a template based on whether you want to use photos saved in a zip or from an online cloud. 

#PoshTip: You only need to download a template once, and can save it for future uploads or for quick reference when answering buyers’ questions about your listings.

3. Read the legend directions carefully and fill out the required fields on the Listing Details tab and press Save.

4. Select the template type you are uploading and add your zip file with photos, if applicable, then hit Upload Listings

#PoshTip: If you prefer attaching photos from your phone, we got you! Choose the Photos in an Online Cloud template and select Draft as the availability for your listings. Once uploaded, the listing information will be stored in your drafts, and you can then upload images from your phone before publishing the listing.

5. You will be notified when the file is finished processing. Check out the Manage Listings page to view the status of your uploads.

Boost Your Listing Efficiency 

  1. List more: Have inventory sitting around that you haven’t gotten around to list? With Bulk Upload, you can list more inventory utilizing spreadsheets to create multiple listings at once.
  2. List faster: You no longer have to copy and paste your listing details into our Single Listing Creation form. With Bulk Upload, you can quickly copy your listing details into our spreadsheet templates. If you’re creating multiple listings with similar listing details, replicate the listing details easily using Excel’s copy and drag feature.
  3. Quickly import your catalog: Does your catalog exist on another platform? Export your catalog and map to our template for easy inventory import and upload.

Manage Your Inventory 

  1. Organize your closet: Use our templates as your inventory management system and think of them like your closet in spreadsheet form that you’re able to easily reference, search, and edit. Once you determine the template(s) that suit your business needs, you can continue to use the same template by adding new inventory into your existing data files. Listings that already exist in your closet will not be duplicated.

Connect With More Shoppers

  1. Grow your reach: Create thousands of listings at once to reach even more potential buyers.
  2. Streamline your welcome messages: Create formulas to quickly add notes to your listings’ description (e.g. ‘Thank you for shopping my closet! Please leave a comment with any questions about this item.’), update inventory quantities, or lookup listing details for inquiring customers.

FAQ

Q: Who can use the Bulk Upload tool?

A: This tool is exclusively available to Posh Ambassadors.

Q: How can I tell if I am a Posh Ambassador?

A: Head over to Account Tab > My Posh Stats to check out your individual journey to becoming a Posh Ambassador.

Q: Is Bulk Upload compatible with any version of excel?

A: For the best experience, please ensure you are using an up-to-date program compatible with csv files such as Google Sheets, Numbers, or Excel. If using Excel, please ensure it is version 2019 or newer.

Q: Can I download the template from my phone?

A: At this time, the tool is  web-only.

Q: I take product photos with my phone, can I upload them from my phone as well?

A: You sure can! This would mean you would use your computer to upload the listings template and mark them as drafts. Once uploaded, the items will remain in your drafts and you can edit listings, upload photos, and post listings all from your phone.

Q: How is Bulk Upload different from Bulk Listings Actions?

A: Glad you asked! Bulk Upload is focused on creating and editing listings. Bulk Listing Actions (link) is a great way to take promotional actions on your listings once they’re already published, by allowing you to edit listing prices, send Offer to Likers, and share listings.

Are you a Posh Ambassador ready to list more efficiently? Head over to Sell on Poshmark via desktop now. 

Not a Posh Ambassador? Not a problem. Head to Account Tab >  My Posh Stats to see where you are on your journey to becoming one and accessing this  new tool.

Want more information? Check out How to Use Bulk Upload for a full guide or How to Use Bulk Upload Templates for a step-by-step guide. 

Policy Update: Introducing Electronics on Poshmark

You can now buy and sell electronic gear and stylish wearables on Poshmark!
Check out the full list of electronics items included below.

Questions? Learn more through our FAQs.

Can I list electronics items that do not fall within the electronics catalog? 

Can I ship electronics items of any size within the supported categories? 

What are the conditions of electronics items on Poshmark? 

  • Poshmark allows users to shop and sell both new and pre-owned electronics items. For pre-owned items, sellers must log out of and delete any linked accounts and personal data, and if possible, restore to original factory settings.  

Will my electronics items be covered by Posh Authenticate? 

  • Poshmark offers free item authentication on all items valued at US$500, A$700, C$700, ₹9999, or more. 

Will Poshmark honor warranties on electronics items? 

  • Poshmark will not be able to honor manufacturer warranties or be a part of the redemption process.

How can I protect my personal data stored on electronic items? 

  • We recommend resetting relevant electronics items prior to shipping to prevent the transfer of personal data and allow for an easy change of device ownership.

Head to the Support Center for the U.S., Australia, Canada, and India for full details on our updated policy.

App Update Alert: Engage and Close Customer Leads with My Shoppers

Did you hear? We just announced an exciting suite of brand NEW seller tools at PoshFest’s Hackathon! Each of these powerful tools was carefully developed and designed to give our seller community even more resources to drive business growth.

My Shoppers is one of the three major features in this suite of tools. My Shoppers is a first-of-its-kind, customer-focused tool that enables sellers to identify, engage, and close the sale—including both potential shoppers and past buyers. 

HOW IT WORKS

Poshmark will generate a personalized list of past and potential shoppers based on who have liked, commented, or bundled within your closet. 

You can filter and sort this list to target shoppers with certain characteristics. For example, you can filter this list based on if you want to see only past likers, past bundlers, or even past buyers. You can also sort based on things like most recent activity, most likes, or most items in Bundle. 

With these insights on who your shoppers are, you can then perform mass actions on the personalized list to drive those shoppers down the purchase pipeline. These mass actions include:

  • Adding a shoppers’ likes to Bundle
    • Create personalized Bundles for all shoppers at once based on their past likes.

  • Sending offers to those Bundles
    • Sweeten the deal by offering your shoppers a discount on the personalized Bundles.

  • Sending comments to those Bundles
    • Close the sale by reaching out to your shoppers directly and giving them great customer service.

HOW YOU CAN USE MY SHOPPERS

Understand your customers.
You can leverage information about who engages and purchases from your closet to develop marketing strategies, promotions, and inventory planning. Use your personalize My Shoppers list to:

  1. Dive into customer details: With this list, you can quickly and easily tap through to buyers’ profiles to better understand how long they’ve been on Poshmark, where they live, and more.
  2. See what shoppers are interested in what inventory: Use the customer list and likes information to see what types of shoppers are drawn to what inventory in your closet. For example, new shoppers may shop for certain brands while veteran shoppers focus on others.

Supercharge your customer acquisition strategy.
Customer acquisition is the process of bringing new shoppers to your closet and converting them to buyers. You can use My Shoppers to do this by:

  1. Welcoming first time shoppers: You can make your customer service stand out by using Send Comment to Bundle to greet new likers at once and provide information about your closet.
  2. Simplifying the shopping process: Consolidate shoppers’ likes in one place with Add Likes to Bundle, so that you can streamline their shopping experience. Then, use Send Comment to Bundle to initiate conversations with these shoppers.
  3. Providing private discounts: Quickly and easily Send Offers to Bundles to show shoppers that you’re serious about closing the sale.
  4. Follow up to drive urgency: After creating Bundles, use Send Comment to Bundle to let shoppers know that you will be sending exclusive offers with reduced pricing.

Turn past buyers into repeat buyers.
Re-engage previous customers with personalized offers and communications. My Shoppers can help you do this through:

  1. Running a win-back campaign: Filter your shopper list according to past buyers, and then use Send Comment to Bundle to give them a compelling offer, such as “I know you’ve purchased from my closet before. As a thanks, I can offer you 30% off of your next purchase!”
  2. Giving special access to promotions: Offer exclusive closet-wide sales for past buyers by reaching out to them via Send Comment to Bundle, such as “I’m running a weekend sale! Add any two items to this Bundle and I’ll give you a private 50% discount.”

App Update Alert: Get Even More Data About Your Closet with My Closet Insights

Did you hear? We just announced an exciting suite of brand NEW seller tools at PoshFest’s Hackathon! Each of these powerful tools was carefully developed and designed to give our power seller community even more resources to drive business growth.

My Closet Insights is one of the three major features in this suite of tools. It provides a comprehensive breakdown of sales and inventory data from a seller’s closet in a format that is easily digestible and highly actionable.

HOW IT WORKS

Poshmark will generate sales and inventory data for your closet in real-time. This includes sales and inventory summaries and insights, so you can dig deeper into data on orders, brands, listings, and more. Each of these will be created in a visual chart format, and you can filter your charts based on time period and other specific criteria.

SALES CHARTS

Sales Summary & Comparison Chart

An overview of sold listings and earnings. Data can be filtered by a specific time range, and compared to the prior period.

Brand Insights Chart

An overview of sold listings and earnings. Data can be filtered by a specific time range, and compared to the prior period.

Sales Insights Chart

Top-selling categories according to sales, average sales price, and listings sold. You can also filter your sales by item condition to get even more information.

Order Insights Chart

Determine how buyers typically purchase items in your closet: Buy Now, Bundle, Bundle Offer, or Bundle Buy Now.

INVENTORY CHARTS

Inventory Summary Chart

Similar to the Sales Summary Chart, this is an overview of your current and past inventory counts.

Brand Insights Chart

Brands that make up your inventory. You can filter these brands by value, average item price, or available listings.

Listing Insights Chart

Categories that make up your inventory. You can filter by value, average item price, or available listings.

HOW YOU CAN USE MY CLOSET INSIGHTS

Focus AreaLeverage My Closet Insights to…
Pricing
  • Understand average order value by brand or category to optimize pricing strategies. (Sales – Brand Insights chart)
  • Merchandising 
  • Determine which trends, brands, and inventory are relevant based on time period comparisons. (Sales – Brand Insights chart, Sales Insights chart, Inventory – Brand & Listing Insights charts)
  • Track the highest performing brands by GMV and volume. (Sales – Brand Insights chart)
  • Understand the most impactful composition of brands, categories, sizes, colors in your closet. (Sales Insights chart)
  • Marketing &Promotions
  • Review sales trends on days that you run promos such as Offer to Likers, Price Drops, or Seller Discounted Shipping. (Order Insights chart)
  • Understand which strategies positively impacted traffic and sales. (Sales Summary & Comparison chart)