Shoppers can now set a maximum bid on items during Posh LIVE shows and automatically bid up to their set limit, so they never miss out on an item they love.
How it works for shoppers:
Tap Custom Bid for an ongoing auction
Set a max price limit
Posh LIVE will automatically bid on the shopper’s behalf either up to that amount or the minimum highest bid
What this means for sellers: more competitive bidding, fewer dropped wins, and faster speed during Posh LIVE shows. The more confident shoppers feel about winning, the more engaged they’ll be in your shows.
Canada, meet C$6.99 Purolator Pick Up, our lowest shipping cost ever, designed to make it more affordable to shop and sell.
Enable Purolator Pick Up
Go to Seller Tools > Shipping Settings and toggle on Purolator to unlock C$6.99 shipping for your shoppers.
Access to a nearby Purolator drop-off location is required.
Why Act Now?
Once enabled, C$6.99 shipping will automatically appear across your listings, giving shoppers a lower-cost option at checkout.
At checkout, shoppers will be able to choose Purolator Pick Up or Canada Post Home Delivery.
Sellers who turn this on early are best positioned to capture demand right away.
Seller Benefits:
Increase sales with lower shipping costs: More affordable shipping can help convert more shoppers.
Offer more flexibility at checkout: Give shoppers the choice between home delivery and pick up.
No extra work required: Simply review the shipping provider your shopper chose and drop off as usual, either at Canada Post or your local Purolator drop-off location.
Shopper Benefits:
Save on shipping: Enjoy a lower flat rate of C$6.99 on eligible listings.
Pick up on your schedule: Choose a convenient Purolator Access Point to collect your order.
Avoid missed deliveries: Secure pickup means no packages left unattended.
FAQs
What shipping options are available now?
Sellers can choose to offer two shipping methods to their shoppers: Canada Post Home Delivery for C$12.49 and Purolator Pick Up for C$6.99. Sellers must have access to a Purolator drop-off location to offer Purolator Pick Up.
How do I offer Purolator Pick Up?
Tap your Seller Tools > Shipping Settings and toggle on the option to enable Purolator Pick Up. Once enabled, both Canada Post Home Delivery and Purolator Pick Up will show up as shipping options for your shoppers at checkout.
Important: You must have access to a Purolator drop-off location to enable Purolator Pick Up shipping.
How do I find a Purolator drop-off location near me?
Click here to see if you have a Purolator drop-off location nearby. You must have access to a Purolator drop-off location to enable the Purolator Pick Up shipping option for your shoppers.
Why can’t I disable Canada Post Home Delivery as a shipping option?
Canada Post Home Delivery is a default shipping option and cannot be turned off. Sellers can choose to enable Purolator Pick Up to offer shoppers an additional shipping option at a lower-cost.
I don’t see C$6.99 Purolator Pick Up as a shipping option. Why?
If you still don’t see Purolator Pick Up shipping on a particular listing, it could mean that the seller has not yet enabled it as a delivery option on their end or that the seller doesn’t have access to a Purolator drop-off location near them and can’t offer this option. Feel free to leave a comment for the seller to see if they can enable it.
How do I know if a listing is eligible for Purolator Pick Up shipping?
If the seller has enabled Purolator Pick Up, the C$6.99 Purolator Pick Up shipping option will automatically appear on the listing. At checkout, you’ll see two shipping options to choose from: C$6.99 Purolator Pick Up and C$12.49 Canada Post Home Delivery.
Are you offering Purolator Home Delivery?
At this time, we are only offering shoppers the option to choose between Canada Post Home Delivery and Purolator Pick Up, if enabled by the seller.
However, if a seller prefers to ship with Purolator and they have access to a Purolator drop-off location, the seller can continue to generate a Purolator label through the existing Need New Shipping Label flow. For more information, click here.
Why are you asking me to verify my phone number when I checkout with Purolator?
Purolator will send you a notification once your package is delivered and ready to be picked up.
How quickly do I need to pick up my order at my local Purolator Access Point?
You have five (5) business days to pick up your package before it’s sent back to the seller. It is important to ensure you pick up on time or the order will be cancelled.
Can I get a QR code to ship with Purolator?
Yes, QR codes are now available for both Canada Post and Purolator. However, for Purolator, not all drop-off locations offer this service. You must find a drop-off location that has the “Label-free / QR codes” tag here.
Why can’t I share my listing in a Posh LIVE?
All sellers in a Posh LIVE must use the same shipping options as the Host.
If the Host has Purolator Pick Up enabled, you must also enable Purolator Pick Up in your shipping settings before your listing can be added to the show. Tap here to learn more.
My return address is a PO Box. As a seller, what should I do if my sale is returned to sender?
Purolator doesn’t deliver to PO Boxes, so you’ll need to update your return address to a physical address. If you need help or have questions, please contact support@poshmark.com.
Why are you doing this?
We’re always looking for ways to support our community by making shopping more affordable and helping sellers grow their sales. Lower shipping costs are a win for both shoppers and sellers.
To learn more about how Purolator Pick Up works with Posh LIVE, click here.
On May 26, we’re launching a new C$6.99 Purolator Pick Up shipping option for Canadian shoppers. A lower price point means more chances to convert sales for you.
When it goes live:
Head to Seller Tools > Shipping Settings and toggle on Purolator to offer it across all of your listings
(Updated 5/5) We’re testingsome of our promotions to better understand what is most motivating to shoppers. While we do that, you might not see promotions you’d normally have access to (like Closet Clear Out). Thank you for your patience as we work to improve promotions for everyone.
Pending Offers. After seeing strong results from our initial test, we’re excited to bring pending offers to more sellers starting today. This feature makes it easier to identify which offers need your attention, helping you act faster and keep transactions moving.
Newsfeed Updates. We saw strong results from our test and are rolling out a new way to organize your newsfeed. Your ‘All’ tab will now focus on your most actionable updates, while shares and follows will each move to their own dedicated tabs. You may also see a daily digest of your shares and follows in the ‘All’ tab.
Simpler Posh LIVE Notifications. We’re making it easier to grow and engage your audience during Posh LIVE shows.
What’s new:
A new bell icon makes it easier for your viewers to manage their live notification subscriptions
When viewers follow you during a show, they subscribe to your live notifications automatically
Your subscribers get notified the moment you go live (they can opt out anytime)
This means more returning viewers, stronger engagement, and better momentum for your shows. Behind the scenes, we’re continuing to refine notifications so they reach more of the shoppers who want to hear from you.
These features are rolling out gradually and may not be available to you just yet — but they’re coming soon!
Coming Soon
Identifying inactive listings. Later this week, we’ll begin testing a new experience to help you spot and act on listings that haven’t had any seller activity (no bundling, commenting, offering, or editing) in the last 60 days. Keeping your closet current boosts listings in search and increases your chances of selling.
Smart Sell. We’re also testing Smart Sell directly in the listing flow. Soon, you’ll be able to enable Smart Sell when creating or editing a listing, making it easier than ever to maximize your chances of a sale.
We appreciate your feedback and are grateful to have you as part of our community. More to come!
Q1 was a big quarter for Poshmark, and it’s all thanks to you. We rolled out a refreshed app experience and couldn’t have done it without our incredible community—especially the sellers who participated in our beta and provided invaluable feedback. We are continuing to make updates based on what you shared, including taking another look at our policies like shortening the duration of cancellation-related restrictions.
We know change can come with a learning curve, and we’re so grateful for your patience, your feedback, and your continued support. It takes a village, and you’re the heart of what we’re building. We’re just getting started.
This Quarter’s Priorities
This quarter, we’re focused on seller success. To kick off Q2, we introduced Listing Metrics to bring you powerful insights into how your individual listings are performing. We’re building on that momentum with even more tools designed to help you understand your closet and make smarter selling decisions.
Join us for a webinar on Wednesday, 5/6 at 2:00pm PT/5:00pm ET to get an early look at what’s coming this quarter.
Smart Sell, the tool designed to automatically send and counter offers, has been helpful for many sellers. We’ve heard your feedback that you want more flexibility and control. This quarter, we’re making Smart Sell work harder for you with updates designed to give you more customization options, smarter offer timing, and improved offer logic. We want to help you convert more sales with less manual effort.
Did you know? Listings with Smart Sell are far more likely to sell within the first 7 days listed compared to those without it.
A Clearer View of Your Performance
Earlier this month, we introduced Listing Metrics and updated Seller Stats to give you better insight into how your business is doing. Listing impressions will soon be available in your closet’s grid view so you can see performance at a glance.
Manage Your Inventory
Soon, we’ll make it easier to identify inactive listings. These are items you haven’t taken action on in the last 60 days (no bundling, commenting, offering, or editing). Once you activate them, they get more visibility in search and more chances to sell, keeping your closet current and performing.
Sourcing Data to Help You Find What Sells
We’re working on tools to help you research and price your items with confidence, including insights into what is selling fastest on Poshmark. Our goal is to help you understand what’s in demand and keep your closet stocked with what shoppers are looking for.
Set Yourself Up for Success
Wherever you are in your selling journey, these are the things that set great sellers apart.
Focus on listing quality. Clear photos, accurate titles, and detailed descriptions help your listings get noticed and sell faster. With portrait photo format now live across Poshmark, taking photos directly from your phone makes listing easier than ever.
Ship fast and deliver every time. Fast shipping and reliable fulfillment are what buyers remember most. Your Seller Stats now give you a clear view of how you’re doing, and sellers who excel here are the ones who stand out most. Find your Seller Stats under Seller Tools > Posh Stats.
Your feedback helps us prioritize what to build next. Please take a moment to complete our Seller Survey and share your input.
We’re committed to building the best experience for sellers, and we’re grateful to have you with us. Thank you for being part of the Poshmark community.
