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ICYMI: Latest Features Announced at PoshFest 2022

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ICYMI: Latest Features Announced at PoshFest 2022

We just announced an exciting roundup of new features at PoshFest. If you didn’t get a chance to tune in, don’t worry—we got you! Along with the beta launch of Posh Shows, we announced more seller features to keep on your radar. From listing to getting paid, check out these highly-requested features below that will be rolling out over the next few months to ac-SELL-erate your sales.

  • My Saved Searches: The wait is almost over! Coming shortly, we’ll automatically share listings to the most relevant shoppers who are looking for items like yours.
  • Scale to Fit Photos: Cropping photos when creating listings? Soon, you’ll be able to pinch and zoom out so that your full item is visible in the frame!
  • Update on Search: Starting this weekend, we’re rolling back our recent changes to Search—get your listings ready!
  • No Printer Shipping: No printer? No problem! Sellers in the U.S. will be able to take your package directly to USPS and show them a QR code that’ll print and ship it all in one go (goodbye printing labels yourself!).

Added Payout Options: We’re adding faster payout options for you to access your earnings faster than before. Coming soon, sellers in the U.S. will be able to cash out with Instant Transfer, PayPal, and Venmo. Sellers in Canada will be able to cash out with PayPal. 

If you didn’t get a chance to tune in, be on the lookout for recordings of must-see sessions from this year’s PoshFest to level-up your seller knowledge:

It’s an exciting time to be a Poshmark seller. Whether you’re full-time or selling to make room for next season’s styles, we’re giving you the tools to sell, ship, and get paid faster than before. Want to be the first to see more posts like this? Subscribe to the blog and follow us on Instagram. 

Posh Shows: The newest way to shop and sell LIVE.

Categories App Updates, PMHQ, Poshmark48 Comments on Posh Shows: The newest way to shop and sell LIVE.

Explore shows happening now in the US and Canada.

Review some FAQs below, including more on how to become a host!

What is a Posh Show? 
It’s the newest way to shop and sell LIVE on Poshmark! Shoppers can bid on their favorite styles during fast-paced LIVE auctions. Hosts can connect with shoppers, reach a wider audience, and accelerate sales. The community can also experience the magic that happens when the Posh community sells together.

How does bidding work during a Posh Show?
Once a host starts an auction, anyone in the show can join the fast-paced live auction! Simply tap to bid or enter a custom bid. Please note that all bids are binding. Items will ship just like any other purchase on Poshmark.

Where is Posh Shows currently available?
Posh Shows is currently available in the U.S. and Canada. We are exploring how to bring Posh Shows to our other markets where Poshmark is available! 

Can anyone watch a Posh Show?
Yes, anyone with a Poshmark account can watch Posh Shows! Create a Poshmark account by downloading the Poshmark app. Please note that a US shipping address and payment information is required to purchase from a Posh Show hosted by a seller located in the US. In addition, please note that a Canada shipping address is required to purchase from a Posh Show hosted by a seller in Canada.

Who can currently sell on Posh Shows?
We are continuing to expand to more of our community and we are excited for everyone to experience selling LIVE on Poshmark! We encourage anyone interested in selling live in the U.S. to sign up by completing this form. To sign up to sell live in Canada, please complete this form. We’re continuing to expand on a first come, first-serve basis and growing our host community each week.

Please note that all sellers must also be in good standing with Poshmark’s Community Guidelines and Terms of Service. We may, for example, consider prior account restrictions in determining eligibility.

Have more questions?
Head to our Support Center (US) article and Support Center (Canada) article for answers to even more FAQs.

Latest Feature Updates on Posh: August 2022

Categories App Updates, PMHQ, Poshmark71 Comments on Latest Feature Updates on Posh: August 2022

App update alert! In this series, we’ll be rounding up some of our newest features and feature upgrades so that you can stay up to date on all the latest and greatest that were made exclusively for you, all in one place.

We create tools with you in mind, so that selling on Poshmark is simple and flexible for your lifestyle. Check out what’s new.

CLOSET QR CODES

Your closet now has a unique QR code, making it even easier to connect. Simply show your QR code to link people directly to your closet—here are some ways you can use it to connect.

  • Share your QR code during Poshmark or community-hosted events.
  • Add your QR code to business cards, stickers, social posts, and more to help new customers quickly find your closet.
  • Include a QR code printout in your packages so buyers can easily find and shop your closet again.

Find yours by heading to the Account Tab and scrolling down to QR Code. 

P.S. This is available on mobile

HIGHLY REQUESTED:

Match Buyer’s Last Offer

Regret declining an offer? Now, you can accept a buyer’s last offer—even after you’ve countered! This will send the offer back to the buyer, and they can accept it to secure the purchase. Here’s how it can benefit you.

  • Get another shot at making a sale by matching the shopper’s last offer.
  • Capitalize on more opportunities to close the sale.Offer great customer service by re-engaging with a potential shopper. 
  • Offer great customer service by re-engaging with a potential shopper. 

HIGHLY REQUESTED:

Select All

We know you’ve been asking for it, and it took us longer than expected, but the wait is over. Select All is now available when using Bulk Listing Actions to share to followers and Posh Parties!

  • Save time by sharing all of your listings in just a few clicks.
  • Bulk Share to Followers to keep your listings at the top of search results, brand pages, feeds, and more.
  • Bulk Share to Parties to reach a large number of motivated shoppers all at once.

Tap the tools icon in your closet to try it out. 

BONUS: Select All has also been added to My Shoppers!

P.S. Not seeing it? Update your app to try it out.

HIGHLY REQUESTED:

Rotating Images on Your Phone

Now, you can rotate photos directly on your phone when uploading images to listings, making it even faster to create listings on the go.

  • Stay organized by removing the need to revisit and edit photos in another app before
  • Save time and list quicker and easier when uploading images on the app.uploading.

Want to be the first to see more posts like this? Subscribe to the blog and follow us on Instagram. 

P.S. PoshFest is right around the corner and we can’t wait to let you in on what we’ve been working on! Haven’t bought a ticket yet? Click here to secure yours now! 

App Update Alert: Engage and Close Customer Leads with My Shoppers

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Did you hear? We just announced an exciting suite of brand NEW seller tools at PoshFest’s Hackathon! Each of these powerful tools was carefully developed and designed to give our seller community even more resources to drive business growth.

My Shoppers is one of the three major features in this suite of tools. My Shoppers is a first-of-its-kind, customer-focused tool that enables sellers to identify, engage, and close the sale—including both potential shoppers and past buyers. 

HOW IT WORKS

Poshmark will generate a personalized list of past and potential shoppers based on who have liked, commented, or bundled within your closet. 

You can filter and sort this list to target shoppers with certain characteristics. For example, you can filter this list based on if you want to see only past likers, past bundlers, or even past buyers. You can also sort based on things like most recent activity, most likes, or most items in Bundle. 

With these insights on who your shoppers are, you can then perform mass actions on the personalized list to drive those shoppers down the purchase pipeline. These mass actions include:

  • Adding a shoppers’ likes to Bundle
    • Create personalized Bundles for all shoppers at once based on their past likes.

  • Sending offers to those Bundles
    • Sweeten the deal by offering your shoppers a discount on the personalized Bundles.

  • Sending comments to those Bundles
    • Close the sale by reaching out to your shoppers directly and giving them great customer service.

HOW YOU CAN USE MY SHOPPERS

Understand your customers.
You can leverage information about who engages and purchases from your closet to develop marketing strategies, promotions, and inventory planning. Use your personalize My Shoppers list to:

  1. Dive into customer details: With this list, you can quickly and easily tap through to buyers’ profiles to better understand how long they’ve been on Poshmark, where they live, and more.
  2. See what shoppers are interested in what inventory: Use the customer list and likes information to see what types of shoppers are drawn to what inventory in your closet. For example, new shoppers may shop for certain brands while veteran shoppers focus on others.

Supercharge your customer acquisition strategy.
Customer acquisition is the process of bringing new shoppers to your closet and converting them to buyers. You can use My Shoppers to do this by:

  1. Welcoming first time shoppers: You can make your customer service stand out by using Send Comment to Bundle to greet new likers at once and provide information about your closet.
  2. Simplifying the shopping process: Consolidate shoppers’ likes in one place with Add Likes to Bundle, so that you can streamline their shopping experience. Then, use Send Comment to Bundle to initiate conversations with these shoppers.
  3. Providing private discounts: Quickly and easily Send Offers to Bundles to show shoppers that you’re serious about closing the sale.
  4. Follow up to drive urgency: After creating Bundles, use Send Comment to Bundle to let shoppers know that you will be sending exclusive offers with reduced pricing.

Turn past buyers into repeat buyers.
Re-engage previous customers with personalized offers and communications. My Shoppers can help you do this through:

  1. Running a win-back campaign: Filter your shopper list according to past buyers, and then use Send Comment to Bundle to give them a compelling offer, such as “I know you’ve purchased from my closet before. As a thanks, I can offer you 30% off of your next purchase!”
  2. Giving special access to promotions: Offer exclusive closet-wide sales for past buyers by reaching out to them via Send Comment to Bundle, such as “I’m running a weekend sale! Add any two items to this Bundle and I’ll give you a private 50% discount.”

Ebony Beckwith Joins Poshmark’s Board of Directors

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We’re excited to announce that we’ve appointed Ebony Beckwith, Chief Philanthropy Officer at Salesforce and CEO of the Salesforce Foundation, to Poshmark’s board of directors. 

Ebony brings over two decades of experience in technology, operations and philanthropy. At Salesforce, she’s responsible for the company’s philanthropic investment strategy and leads Salesforce’s community response to pressing issues, including co-leading a task force committed to racial equality and justice. Ebony also has a strong connection to the brand — she is an avid Posher and has been a part of the Poshmark community since 2014. 

We asked Ebony a few questions about why she’s joining our board, here’s what she had to say:

Q: What drew you to joining Poshmark’s board of directors? 

A: I’ve been a loyal Posher since 2014 so I’ve experienced firsthand how special this community is. I love that there’s a strong emphasis on sharing and community building. Even the most successful Poshers take the time to be part of the community. And that’s because they recognize the value to both their business and their relationships with other Poshers. I also admire what Manish has built, alongside an incredible team and board. I believe in their vision and could not be more excited to define the future of shopping together.

Q: A majority of Poshmark users are women. How do you see Poshmark supporting women’s empowerment and economic opportunity more broadly?

A: I read a recent report that women’s participation in the workforce is the lowest it’s been in 30 years, which is really scary to think about. COVID placed extraordinary demands on women, particularly mothers, and what they need most is flexibility. This is a huge opportunity for Poshmark. Women can build a successful business on their terms, allowing them to prioritize whatever they need to…whether that’s helping their kid with online learning, or caring for a family member, or attending to their mental health. The future of work is all about balance and that’s exactly what Poshmark can offer.

Q: What elements of your experience are you excited to bring to Poshmark?

The world of work is changing quickly, and we’re realizing that areas like philanthropy, CSR, and ESG are no longer “nice to haves” for companies…they are non-negotiable. Employees and consumers expect the companies they work for and the brands they love to step up and help address the challenges we face as a global community. My expertise is in applying a data-driven, business mindset to these areas to drive real, meaningful, and measurable impact for all stakeholders. And those can include our employees, our customers, our communities, our shareholders, and our planet. Poshmark has been community-first from Day 1 so I’m excited to partner with the team to drive its next phase of growth and impact.

You can hear more about Ebony’s experience with the community from her #MeetthePosher video here.