As part of our updated app experience, listing photos will appear in portrait format (3:4 ratio) across Poshmark.
If you have listings with photos that were taken before this recent change, no action is needed. Your original listing photos are preserved, and shoppers can tap into your listing to view them in their original format. You can review how your listings appear and update your cover photos to better fit the portrait format if you prefer, but it’s not required.
We know your photos are a core part of how you present your listings, so we want to share more about what’s changing and why.
Why We Made This Update
Our goal is to make listing an item for sale as easy as taking a picture. This update helps make that possible.
Over the past few months, we tested portrait photos with shoppers and found that these larger photos drove positive results. Based on what we learned, we moved forward with this update to help your listings stand out and make listing from your phone feel even more intuitive than it is today.
What Will Feel Different
- Cover photos now display in portrait (3:4) instead of square (1:1).
- Listings, especially items like dresses, pants, and full outfits, appear larger and more detailed.
- Taking photos directly from your phone is now easier, since your camera already defaults to portrait (3:4), it will be quicker and simpler to list from your phone.
Tips for Optimizing Portrait Photos
When creating new listings, simply take a photo with your phone. No manual cropping is needed since it already captures photos in portrait format.
For best results in portrait format:
- Center your item vertically and horizontally so it displays well in the feed.
- Fill the frame with your item (full-length or close-up).
- Leave a slight space around the edges for better framing.
We understand that this is a change to how your listings look. This update is meant to help you showcase your items better and list faster. We’ll keep listening to your feedback and improving along the way.
If you haven’t already updated your app, download it now:
FAQs
What happens to my existing listings?
- Your existing square photos are still there; simply click through the listing details page to see your original photos.
- Shoppers can view your entire original image on the listing details page once they click into it.
- Across Poshmark, photos are automatically framed into portrait view.
After reviewing your listings, you can choose to update your cover photos to portrait format, but it’s not required.
Why does the experience look different on the app and web right now?
We’re gradually rolling out updates to the app, so you may notice some differences between the app and desktop experience. Once the rollout is complete, the experience will be consistent across both.
How should I list on desktop?
If you’re listing on desktop, your photos will automatically display in a portrait frame, with no extra steps required. If needed, you can use the crop and zoom tools to adjust how your photo appears.
Do I need to update my existing listings?
No, your current listings will continue to work as is. Shoppers can click into your existing listing and see the original size of your listing image. Portrait photos are standard across many marketplaces and platforms.
Why do some of my listing photos look different or cropped?
Photos in search and feed are now displayed in portrait format, which may slightly adjust square photos.
What does 3:4 ratio mean?
The 3:4 ratio refers to portrait-style photos, meaning it’s taller than it is wide. On some devices, you may see this shown as 4:3. They represent the same format.
What’s the best way to take photos now?
Use your phone’s default portrait mode and follow the following tips for the best results:
- Center your item vertically so it displays well in the feed
- Fill the frame with your item (full-length or close-up)
- Leave a slight space around the edges for better framing across surfaces
- Use bright, even lighting to show true color and detail
- Keep backgrounds clean and uncluttered
- Show the full item (avoid cutting off key parts like hems, sleeves, or straps)
- Highlight important details with a mix of full shots and close-ups
- Keep angles consistent across photos for a more polished look
- Use your phone’s natural portrait orientation when shooting
Why didn’t you tell sellers about this change?
We provided active sellers the opportunity to join our beta, where interested sellers had the chance to test the new app, provide feedback, and get a preview of portrait-style photos. To ensure you’re invited to opportunities like this in the future, please double-check that your email notifications are turned on.
