Introducing Posh Lens

Posh Lens is a new visual search tool that allows you to find styles you see in a snap! With this new shopper feature, you can upload or capture photos of looks you love IRL and easily find and shop for similar items on Poshmark. Ready to try it out? Here’s how:

  1. From the app, tap the Posh Lens icon in the search bar from your Feed or the Shop tab.

2. Snap a picture or upload one from your camera roll. Ensure the image is clear, centered inside the frame, and taken against a simple background.

Capture your favorite fashion find, including anything from sneakers you’ve had your eye on to a statement bag to match your latest purchase.

3. Browse search results to shop available listings. Find the item you’ve been eyeing, or discover something similar.

Questions? Learn more through our FAQs.

Can I search items in all available categories on Poshmark? 

  • At this time, Posh Lens supports visual search in select fashion categories including Women’s and Men’s apparel, shoes, and bags. Unsupported categories currently include beauty, home, and electronics.

Can I filter my search results? 

  • Yes! Once search results are generated, you can filter by Market or size. To filter by size, simply tap All Sizes and then select My Size.

Can I search for multiple items within a photo? 

  • Yes! If multiple items are identified, a marker [] will appear within the photo. Tap on the marker to initiate another search. 

How can I access Posh Lens?

  • Posh Lens is currently only accessible via mobile.

As a seller, how can I benefit from Posh Lens? 

  • As a seller, you can take advantage of this feature by making your listings easier to discover. Ensure the Covershot of each of your listings is high-quality, shot with proper lighting, and focuses on the item being sold.

Head to the Support Center for additional information.

Promoted Closet Beta

Update: As of August 10th, we are inviting all Posh Ambassadors I and II to join the waitlist. We remain focused on ensuring our beta testing group represents a diverse mix of varying closet sizes and we will continue letting in more sellers on a rolling basis as we improve the experience. We are grateful to all who have participated and provided feedback to this point and excited to grant access to more beta sellers.

Introducing Promoted Closet, a new beta feature for US sellers to increase the visibility of their listings to millions of shoppers on Poshmark. This beta program is a part of our ongoing efforts to empower sellers with more tools to make sales and grow their businesses. With Promoted Closet, your listings will become eligible for promotion in prominent locations across search results and brand pages and you’ll be able to see how well your promoted listings are doing with access to performance insights.

Participating sellers will have an opportunity to try the tool for free and provide feedback to help us create a valuable seller tool for the Poshmark community. Throughout the beta, we will be listening to feedback and improving the experience iteratively so we can roll out Promoted Closet to every seller in the US.

Poshmark has been, and will continue to be, a place where anyone can thrive and we are excited to bring you another tool to help promote your listings. During this beta period, we will be testing to see if increased visibility ultimately leads to a positive impact on sales.

FAQ’s

How can sellers participate in the beta program?

To test this new feature, we are initially reaching out to Posh Ambassador I and II located in the US who use Poshmark on desktop to manage their closet. We will be granting access on a rolling basis including a diverse range of closet sizes in each testing group. As we continue to learn and refine the beta experience, the criteria is subject to change. Interested sellers can join the waitlist by filling out this form.

How will Poshmark determine when to let more sellers into the beta program?

As our team monitors feedback, addresses bugs and issues, and improves the product experience, we will open up access for more sellers to join on a rolling basis. We are testing with a diverse set of closets and capturing feedback from different types of sellers to build the most successful experience for the broader community.

How will selected sellers be notified?

Our team will contact sellers via email with instructions to access Promoted Closet and start their free trial. We encourage sellers to confirm the email address associated with their Poshmark account is current. In addition, sellers must be opted in to receive announcement email notifications.

When can sellers expect Promoted Closet to be available to everyone?

Our goal is to make this available to as many sellers as quickly as possible; however, we will not sacrifice quality for speed. It is our intention to build a tool that every seller can benefit from and we recognize that it will take time to test and improve.

How can I learn more or share general feedback about Promoted Closet?

We welcome any questions and feedback to support@poshmark.com. A member of Team Posh will respond as soon as possible.

A message from our COO regarding Silicon Valley Bank

To our Poshmark community:

Some of you may have seen the news regarding Silicon Valley Bank (SVB) and its impact on some marketplaces’ ability to issue customer redemptions. I want to assure everyone in our seller community that all accounts on Poshmark continue to be safe and secure. We do not use SVB to store customer or marketplace funds, and your ability to process payments and redemptions is not affected. 

Sincerely,
John McDonald
Chief Operating Officer, Poshmark

Your Guide to Posh Shows

Experience the newest way to shop and sell LIVE on Poshmark. Posh Shows is currently available in the U.S. and Canada. With Posh Shows, you can connect with your shoppers, reach a wider audience, and accelerate your sales.

Preview Show Listings:

  • Preview the listings a seller will be featuring during their show by selecting the upcoming show and heading to the waiting room. Then, tap the featured listings icon in the bottom-right corner. 
  • Tap the heart icon to like a listing and get notified when the item is about to be auctioned! 
  • Tap to preview the listings in the show and then search for a specific brand or item to see if that will be featured in the show! 
  • Get a sneak peek of an upcoming show by tapping into a show’s waiting room and the preview (if the seller chose to add one) will automatically play.

Discover Show Tags:

  • View Show Tags on the All Posh Shows page to find shows with the theme, styles, or brands that you’re interested in.
  • NEW! In addition to being able to view Show Tags beneath each show’s Covershot, you can now explore even more shows by tapping on tags at the top of the All Posh Shows page.

View & Save Upcoming Posh Shows: 

  • NEW! Tap the dotted icon in a show’s waiting room to view all of the host’s upcoming shows in one location.
  • Tap the bookmark icon next to a show’s title or in the show waiting room to be notified when it starts. Never miss out on shows you’re interested in watching! 
  • View your saved shows in one area by tapping on the bookmark icon in the top right-hand corner of the All Posh Shows page, which will take you to the My Saved Shows page.

Explore Different Show Types:

  • NEW! Discover the types of shows that interest you most with live and silent shows in their own designated areas. 

Receive Show Notifications: 

  • Get notified when sellers you follow go LIVE. Make sure your push notifications are turned on by going to Settings > Notifications > Posh Shows.
  • Get notified when your liked items are in a show, so you never miss out on a chance to bid on items you like. 
    • #POSHTIP: Check out the number of likes a listing has to get a sense of buyer demand and how quickly the item may sell. 

Add a Show to your Calendar: 

  • Add a Posh Show as an event on your calendar to make sure you never miss out. Head to the show waiting room and tap Add to Calendar to get started!

Access a Posh Show: 

  • Tune in to a show by heading to the All Posh Shows page on the Shop and Feed tabs. A banner will also display in a seller’s closet when they are hosting a show, and on specific listings when they’re being auctioned.

View Available Listings: 

  • Once you’re in a show, tap the featured listings icon to check out the items for sale. Tap on a listing to get quick access to its detail page for more info. 
    • #POSHTIP: Ask the seller any outstanding questions LIVE and get real-time answers!
  • Tap the seller icon to view their closet and browse other available listings.

Connect with the Community: 

  • Ask questions or share comments about an item you’re interested in by typing in the show chat.
  • Show the seller how much you love an item by tapping the heart eyes emoji.
  • See an item that a fellow Posher would love? Mention them in the chat by typing @ and then searching their name so they’ll be notified. 

Watch Shows and Browse: 

  • Tap the minimize icon in the top-right corner to watch Posh Shows while you browse.

Place a Bid and Purchase: 

  • Auctions make it fun and easy to purchase items during a show. You can use the suggested bid price or tap Custom Bid to enter your own.
  • Pay for your Posh Show purchases using all accepted payment types except Affirm.
  • Once you’ve made a purchase, you’ll automatically be eligible for bundled shipping. Keep shopping to get bundled shipping for all additional purchases from the same seller in the show! 

Receive Order Support:

  • In the event of payment failure, you can update your payment details from the Order Details page.
    • #POSHTIP: The seller can reauction this listing to another shopper, so be sure to update this information as soon as possible.

Swipe to Watch More Shows:

  • Interested in easily switching between shows? Once you’re in a show, swipe up to easily tune in to the next!

Ready to try it out? Head to the All Posh Shows page to shop LIVE now!

For any issues with your purchases, please contact support@poshmark.com.

If you have questions about Posh Shows, please reach out to us at poshshows@poshmark.com.