Poshmark Blog

New tools to help you manage and grow your business. We’re introducing new tools designed to give you better visibility into your performance and more control over your closet. Whether you have 10 listings or 10,000, these updates make it easier to stay on top of your inventory, understand what’s working, and keep buyers coming back. 

New Seller Tools

(Updated 4/9) Keep your closet up to date. We’re introducing Inactive Listings, a new tool to help you quickly identify and manage listings that you haven’t taken action on in the last 60 days. Qualifying activity is defined as bundling, commenting, offering, and editing the listing. We know you’re busy and managing a lot of inventory, so it highlights listings that haven’t been updated in a while, letting you quickly confirm whether those items are still available. Active listings will be prioritized in search and browsing, so a quick review keeps your closet in top shape and your sales moving.

When a listing becomes inactive, you’ll be notified in the app or by email so you can take action. Inactive listings are still visible to buyers and can be purchased, but may receive less visibility than active listings. Reactivating confirms the item is still available for sale, and removing inactive listings will not count toward the Excessive Listing Removal Policy. This will begin rolling out soon. 

Get Started:

• Navigate to Seller Tools > Bulk Reactivate Listings
• Review your inactive listings 
• Reactivate items that are still available
• Delete listings you no longer have 

Note: Listings cannot be bulk deleted. To remove a listing, navigate to the individual listing and delete it from there.

Better understand your performance. We’re updating Posh Stats to give you a clearer view of how your business is doing. Soon you’ll be able to see your average ship time, cancellation rate, approved return cases, total sales, and shipped orders all in one place.

Ship time will be based on your last 90 days instead of your lifetime average, giving you a more accurate picture of how you’re actually shipping today. Weekends and postal holidays will be excluded, so your number will reflect real shipping days only.

Sellers who stand out on Poshmark ship quickly, fulfill orders consistently, and deliver a great experience for buyers. Your stats are a reflection of that, and we want to help you improve them.

Understand how your listings are performing. Later this week, we’ll start rolling out listing-level metrics to help you understand how shoppers engage with your listings. Head to your listing details page to see impressions, clicks, likes, seller offers, buyer offers, and days listed. Use these insights to spot what’s working and make smarter decisions about pricing, photos, and descriptions over time. No action required. Just check in as often as you’d like and let the data guide you.

Easier offer management We’re adding a filter to the Active Offers page so you can quickly sort and prioritize offers that need your attention. This update is currently being tested and may be rolled out gradually.

Platform Updates 

Closet Personalization Earlier this year, we shared that we were testing a more personalized closet browsing experience. Shoppers loved it. They were discovering and engaging with more listings, which means more eyes on your closet. We’re rolling this out to closets with lots of listings to browse and discover. With this update, listings are personalized to each shopper so they can more easily find items they love. All available listings remain visible. 

Posh Authenticate Update We’ve updated Posh Authenticate to focus on select luxury brands and categories priced at $500 (U.S.) / C$700 (Canada) or higher. Eligible listings will display an Authentication Included badge. Learn more here.  

Coming Soon, We want to say a huge thank you for your feedback on our recent app redesign. It directly shapes how we improve the app. In the coming weeks, saved searches will be easier to access and more visible. We’ve also heard your feedback on the listing experience, and the Other Info field will be updated to give you more room to add details in a paragraph format.

Reminders

Tax Season: Form 1099-K If you met IRS or state reporting thresholds, your 2025 Form 1099-K is now available to download from your account.  Find details here. 

Building the best experience for sellers is our priority, and your feedback helps us get there. Stay tuned for more.

As part of our updated app experience, listing photos will appear in portrait format (3:4 ratio) across Poshmark.
If you have listings with photos that were taken before this recent change, no action is needed. Your original listing photos are preserved, and shoppers can tap into your listing to view them in their original format. You can review how your listings appear and update your cover photos to better fit the portrait format if you prefer, but it’s not required. 

We know your photos are a core part of how you present your listings, so we want to share more about what’s changing and why.

Why We Made This Update

Our goal is to make listing an item for sale as easy as taking a picture. This update helps make that possible.

Over the past few months, we tested portrait photos with shoppers and found that these larger photos drove positive results. Based on what we learned, we moved forward with this update to help your listings stand out and make listing from your phone feel even more intuitive than it is today. 

What Will Feel Different

• Cover photos now display in portrait (3:4) instead of square (1:1).
• Listings, especially items like dresses, pants, and full outfits, appear larger and more detailed.
• Taking photos directly from your phone is now easier, since your camera already defaults to portrait (3:4), it will be quicker and simpler to list from your phone.

Tips for Optimizing Portrait Photos

When creating new listings, simply take a photo with your phone. No manual cropping is needed since it already captures photos in portrait format.

For best results in portrait format:

• Center your item vertically and horizontally so it displays well in the feed.
• Fill the frame with your item (full-length or close-up).
• Leave a slight space around the edges for better framing.

We understand that this is a change to how your listings look.  This update is meant to help you showcase your items better and list faster. We’ll keep listening to your feedback and improving along the way.

If you haven’t already updated your app, download it now: 

FAQs

What happens to my existing listings? 

• Your existing square photos are still there; simply click through the listing details page to see your original photos. 
• Shoppers can view your entire original image on the listing details page once they click into it. 
• Across Poshmark, photos are automatically framed into portrait view.

After reviewing your listings, you can choose to update your cover photos to portrait format, but it’s not required.

Why does the experience look different on the app and web right now?

We’re gradually rolling out updates to the app, so you may notice some differences between the app and desktop experience. Once the rollout is complete, the experience will be consistent across both.

How should I list on desktop? 

If you’re listing on desktop, your photos will automatically display in a portrait frame, with no extra steps required. If needed, you can use the crop and zoom tools to adjust how your photo appears.

Do I need to update my existing listings?

No, your current listings will continue to work as is. Shoppers can click into your existing listing and see the original size of your listing image. Portrait photos are standard across many marketplaces and platforms.

Why do some of my listing photos look different or cropped?

Photos in search and feed are now displayed in portrait format, which may slightly adjust square photos.

What does 3:4 ratio mean? 

The 3:4 ratio refers to portrait-style photos, meaning it’s taller than it is wide. On some devices, you may see this shown as 4:3. They represent the same format.

What’s the best way to take photos now?

Use your phone’s default portrait mode and follow the following tips for the best results:  

• Center your item vertically so it displays well in the feed
• Fill the frame with your item (full-length or close-up)
• Leave a slight space around the edges for better framing across surfaces
• Use bright, even lighting to show true color and detail
• Keep backgrounds clean and uncluttered
• Show the full item (avoid cutting off key parts like hems, sleeves, or straps)
• Highlight important details with a mix of full shots and close-ups
• Keep angles consistent across photos for a more polished look
• Use your phone’s natural portrait orientation when shooting

Why didn’t you tell sellers about this change? 

We provided active sellers the opportunity to join our beta, where interested sellers had the chance to test the new app, provide feedback, and get a preview of portrait-style photos. To ensure you’re invited to opportunities like this in the future, please double-check that your email notifications are turned on.

Today, we’re introducing a refreshed app experience designed to improve discovery, simplify navigation, and help your listings stand out. This update is now available to the entire community.

Poshmark, Reimagined

Thank you to everyone who participated in testing the redesigned Poshmark app. Your feedback helped shape this experience and informed several updates ahead of launch.
Key updates include: 

• Stronger listing visibility: Larger, portrait-style images showcase listings more clearly and help items stand out
• Improved discovery: A more personalized, visually-driven experience helps shoppers find relevant brands, trends, and styles
• Simplified selling: Streamlined navigation and tools make it easier to manage your closet

You can now explore the redesigned experience across the app.

Make sure your app is updated to access the latest version.

Want to dive deeper into what’s new?

Policy Update

Fulfilling orders on time helps build trust with buyers, and minimizing cancellations remains an important part of our Seller Policy.

As we continue to listen and learn from seller feedback, we’re making updates to how cancellation rate limits are applied.

If a seller exceeds cancellation rate limits, we’ve shortened the duration of related restrictions, so sellers can get back on track more quickly while maintaining these standards. This update takes effect March 26.

What’s Coming Next

In the coming weeks, we’ll introduce an update to your seller stats that provides visibility into your cancellation rate over the past 90 days. This will give you a clearer view of your activity over time and help you stay on top of your performance. 

We’ll continue to evolve our tools to give you clearer insights and more control over your selling experience. Thanks for being part of the Poshmark community.