Getting Started on Poshmark

New to Poshmark? No problem! We think you’ll find selling on Poshmark so easy that you’ll wonder why you haven’t tried it before.

Before you start listing, make sure to add your GSTIN (Goods and Services Tax Identification Number). As mandated under government regulations, all sellers making interstate sales of goods and supplies via e-commerce platforms will need to register under GST and add a GSTIN to sell on the platform.

For more information about GST, including potential obligations, and to register as a seller under GST, visit the GST portal at https://www.gst.gov.in/.

To add your GSTIN, head to the Account tab > My Seller Tools > Manage Tax Info > Add GSTIN.

Here’s how it works: List. Ship. Earn. It’s really as simple as 1-2-3.

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Step 1:  List Your Item.

Start by finding an item in your closet that you love but just don’t wear anymore. For example, do you have….

  • A dress you wore to a wedding once?
  • A skirt that still has tags on it?
  • Jewelry from an ex that just needs to go?
  • Throw pillow that just didn’t work out?

Then, list them for sale on Poshmark! It’s easy and free.

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Step 2: Ship Your Item.

Once your item sells, let PoshPost do the hard work for you. We’ll send you a prepaid, pre-addressed shipping label. All you have to do is package your item, attach a shipping label, and drop it off or schedule a pick up. Posh Tip: Check out Packaging and Shipping in the Community Toolkit for more info and the latest features to help you pack and ship with ease.

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Step 3: Earn Cash.

You can cash out your earnings from Poshmark anytime! Choose how you want to redeem your money, or you can use your earnings to purchase directly on Poshmark.

Here’s how our fees work: When you make a sale, we will deduct a commission fee from your earnings.

Here’s what you get in return: We handle the financial transaction for you (including paying all those pesky credit card fees), provide you with a pre-paid pre-addressed shipping label, and will serve as your customer support team for your sale.

Once you see how simple and easy selling is on Poshmark, you will fall in love with your closet…again. Sell what you have in your closet so you can shop for what you REALLY love today.

Happy Poshing!

See All Posh Tips Now!

88 thoughts on “Getting Started on Poshmark

  1. Hi, I am trying to make my first purchase on the app and I got the notification saying that the shipping will be free for my first order. However, it doesn’t seem to be working, whatever I try to buy, it adds the shipping of approximately $13 every time. Please help me on how to make that first order and use the free shipping option. Thank you

  2. Your “instructions” re. selling clothing on your website provide little details on the step-by-step procedures? Where is the link to listing items? Only through an App on your phone? I would also like further information:
    1. What sort of items are in demand? 2. How do you price items? 3. Do I need to establish a website? 4. Any particular age group you are focusing upon?
    Thank you.

    1. Hi.
      Have contacted help and the posh mark page won’t take my phone number or code they keep sending me I lost my sale cause your page is not doing what it was designed for. What website do you want. I have no issue purchasing things.

  3. I’m also new to Poshmark and love it so far. Several things bother me though. One is that I have some things I’d like to sell but you need a smart phone to do so which I don’t own. Second, I’ve reached out to several sellers to ask questions without any replies so I’m wondering if their merchandise is even still available. And the back button thing. It doesn’t take me back to my last place that I looked. But the most important is that I can’t seem to get contact from a seller on something I really want to buy and don’t know if she is still on here. Is there anything you can do?

    1. Hi Paula, regarding reaching out to sellers, it is possible they are inactive. We do our best to alert inactive sellers of activity in their closet, but for now it’s best to look at the date the listing was last updated and comment as you have done. If you need more help, please reach out to support@poshmark.com.

  4. I’m really quite impressed with all what is on poshmark because most of the things here r good and fascinating but I’m still taking my time before buying or selling.

    1. Thanks for the kind feedback! If you need help getting started, don’t hesitate to reach out to support@poshmark.com and someone can help you directly. Or you can also reach out to some Poshmark mentors on the app and they would gladly welcome you to the community.

  5. Hi, a friend had sent me a $5 invite code, but I forgot to use it when I was signing in. Is there somewhere I can add it, so she gets credit as my referral and I can use it for a first purchase? Thank you!

  6. I just started this yesterday and I have had a handful of people who have shared items in my closet. How do I send them a thank you message? I forget to write down their account name then I have to quit typing my message to go backwards to get their name. Someone told me their name should prefill as I start typing but it’s not. Also, I read someone’s comment about yesterday being a discounted shipping rate but I never receive a message about this? How do I get these? My notifications are all set up to get everything. Thanks.

    1. Hi Erin, welcome to Poshmark! Sharing is quite common on Poshmark, so it’s not really necessary to write a note of thanks. One way to show your thanks is to share an item from their closet. If you wanted to reach out to someone directly, you can comment on a listing (look to see if they have a Meet the Posher listing, for example) or you can reference them in a comment by adding @ before their username. As for discounted shipping, there were no sitewide promotions yesterday. There are, however, hour-long discounted shipping rates when a seller drops a price by 10% or more of this historical lowest price the item has had. If you have any more questions, please reach out to support@poshmark.com and check out the Posh Guide: http://www.poshmark.com/posh_guide

  7. How do I go about receiving the blog via email? The only emails I receive are the ones telling me an item has sold or I have a new offer. Am I supposed to be receiving the blog or any other emails? Once in a while I’ll see a notice that my email isn’t correct, but it is, or I wouldn’t be receiving anything at all.
    Thank you for any advice!

    1. Hi rcatheron, Poshmark emails and blog subscription emails are not connected. To sign up, see the sidebar item at blog.poshmark.com. Thanks for reading!

  8. I was wondering if it is possible for Poshmark to send out a mass email to all Poshers gently reminding them of items that aren’t allowed? If I had to guess, I’d say 80%-90% of the closets I see are not Posh-compliant.
    Reporting so many items (or entire closets) is becoming a frequent, time-consuming task, when I’d much rather be growing my own closet and sharing the closets of others who follow the rules.

    I’ve already contacted Posh Support, to no avail. Do you have any advice?

    1. Hi rcatheron, thanks for reaching out and for getting in touch with support. It’s always helpful to have feedback from our dedicated community. As for advice, we always recommend leading by example and being helpful as people reach out to you as they learn the ropes. Happy Poshing!

  9. I purchased a pair of shoes and have not received them or heard from the seller, is there a way to find out if she’s still using Poshmark? No word on the order and I really want the shoes.

    Thank you.
    patti

  10. I ordered for the first time form POSHMARK. Ten days later still have not received my jeans. What is the normal turnaround?

    Thanks
    Lisa

  11. Hi, I joined Poshmark a few months ago. I have 70+ items listed. I get tons of likes, but I still have never sold anything. Do you have any advice on how I can turn those likes into sales.
    Thank you,
    Deanna

  12. Hello, i was wondering if you have to pay to get boxes from the local post office or if i an get them for free? if you know the prices could you please list them? Thank you!

    1. Hi Autumn, USPS will send you boxes for free when you order through USPS.com. You can also pick them up for free at a Post Office. Please ensure that you’re getting Priority Mail and not Priority Mail Flat Rate boxes for best results with Poshmark shipments.

  13. I would like to list at least 10 items from my closet to sell, but do you have to take a pic, give description , etc. individually? Can I take pics of all the items I want to sell, describe them each and then post individually?

    1. Hi Theresa, each item has a separate listing so you’ll need to create them individually. One idea is to take photos all at once and then create the listings afterward.

  14. I JUST joined Poshmark. Once you have sold an item, when are funds available in “seller’s” account? (whether they choose to be deposited in bank account, use for Poshmark purchases, or a check be mailed)

  15. I am trying to purchase five items. Will I have to pay $4.99 for each individual item or is there a way I can ship them all for one shipping price. I heard of bundle but how do I do that and does all of the item have to be by the same seller???

    1. Hi Nancy, bundling is done when you’re wanting to buy multiple items from one seller. At this time, shipping fees can’t be combined on purchases made from different sellers.

      1. Is there any future plan to be able to combine shipping or at least lower the price of shipping?? It is costing me a small fortune to have the items I’m buying shipped. I cannot sell because I use a Windows phone and laptop. Seems a bit ridiculous when I can buy items from any of my Windows products. And having to go back to “start” after clicking on an item every time is frustrating to say the least.

  16. Please make the app for Windows store phones or tablets!!! I can log in through internet but can’t upload sales unless I download app but is not possible cause is only on Google play or apple store. Please please & thank you!!

  17. Reblogged this on caileyscloset and commented:
    I just <3 Poshmark! It's a great way to sell things you no longer use, never wore because it just never fit right, or a gift that wasn't for you, but may look fabulous on someone else!

  18. Where is your link to delete the account? Cannot find it.
    Since practically all your stuff is for women, I have no need for this account.
    Please cancel

    1. Hi Han, to delete your account in the app, go to your profile, then click Poshmark Support Center and find the option to delete your account.

  19. Please give me the steps necessary to tag someone. Poshers are so kind and helpful and one told me to press the @ sign on the right side of the screen . I’m having no luck doing this. Also would like to group reply to Poshers that responded to a post with more info or reduced price special. How? Help!

    1. Hi Tickie, to tag someone, simply add a @ symbol and then type out their username. Make sure there are no spaces in between the @ symbol and the username in a comment. For example @pm_editor.

  20. Hello – I’m new to Posh and I must say I LOVE it. When someone asked to “Bundle” say 4 items and I obliged but how many days do you allow them to make an offer? What is the “Etiquette?” What if someone else is interested of that bundle?

    1. Hi Beth, it’s up to you. Typically when requesting a bundle be created, buyers have implied good faith to proceed with a purchase. Sometimes it helps to tag them in the listing and remind them that you created the bundle on their request.

    1. Hi Pamela, To delete your account in the app go to the Account Tab → Poshmark Support Center → Delete your account. If you are on the web, you may request deletion by clicking on “Delete your account.” If you have any questions, please reach out to support@poshmark.com.

  21. I’m getting very frustrated! When I’m searching for, say, a dress and am scrolling through hundreds++ of pics/listings – if I see something I might like, I click on it, get a better look and then decide it’s not for me, so I hit the back arrow to continue looking through the dresses – it does NOT take me back to the point where I was! So now, I basically have to scroll through AGAIN hundreds of dresses I already looked through. This makes me NOT want to click on something of possible interest since it will mean I basically have to start my search all over again. THAT is crazy and very discouraging.

  22. Hi was wondering if we could post comments to a seller without actually just commenting on their items?

    1. Why cant we message the seller I have a question on some of the things I want to buy but no way to message just comment and never get a answer wont buy if I cant get a answer on a item not happy.

      1. Hi Jacqueline, the easiest way to reach out to a seller about an item is via the comments of the listing. Also see past comments in case your question has previously been answered.

  23. Hi-
    I have several questions regarding PoshMark. First, I listed 2 items on the same day- Gucci sandals and boots, I can see the posted item for the Sandals but not the boots- it has now been 3 days. I did contact support@poshmark.com and received an automated response confirming receipt of my inquiry but still no update. Second, I get invited to many parties in which I try to share the items which I am selling but again, nothing posts to the party sites. Lastly, is there anyway to communicate with other sellers/buyers in private message through PoshMark?
    Thank you so very much for your assistance,
    Janira (Jay10468)

  24. A friend told me about signing up for Poshmark. I signed up yesterday, and she said when I join, if I use a code” BYIUV, i’m supposed to get $5 credit. Where do I enter that code?

  25. is there a certain box we have to ship the items in? or can it be any box/envelope, as long as it has the prepaid shipping label on it?

  26. Hi my question is i want to sell, how do i sell from my desktop and not from my phone. thank you in advance.

  27. Hi there,
    I want to start taking pictures and selling my merchandise. I saw a related question here, but mine is different. First, can I download your app on my Mac computer? Second, can I change my store name, before I start selling? Thank you,
    Marija-

    1. Hi Marija, uploading images and creating listings are done through the app, which is available from the Apple and Google Play stores. Browsing and shopping can be done on the web and within the app. If you want to change your account name, please reach out to support@poshmark.com.

  28. Good morning, could someone please tell me where to go and how to change/update my credit card information on this site as I have been the unfortunate elf this year targeted with credit card fraud and need it to be changed quickly so I can be back in Posh business. Thank you in advance.

  29. Is there a way I can edit or delete my listing if there is a error? Old tutorial says find “edit” button but I don’t see it in my listing. Thanks.

    1. This is correct, Kathy. All offers through our Make an Offer feature are private so that other interested buyers don’t see your negotiation, but all comments are public. If you have any other questions, please don’t hesitate to reach out to support@poshmark.com. Thanks!

  30. I am having trouble contacting you to ask a ? I ordered a 2x top for 4.00 but I am not sure it went through Judy rhonehouse

  31. I ordered something I’m guessing was already sold. I paid for it and I want to confirm from seller if I will be receiving it or not. If not…. I would like a refund. The seller is not responding to link on page. What can I do?

      1. Thanks but I don’t mean comments on listings. I mean messages in my own account, such as invitations to parties.

  32. How do I take a picture to get started selling?? I downloaded the I tunes app and when I hit sell it directs me to download an app that’s already downloaded. LOL This is not easy so please HELP!

    1. Hi Phyllis! Selling can only be done from within the app. You can login and hit the “sell” tab under the camera icon to take photos with your mobile device or iPad. If you need any further help, email support@poshmark.com for help.

      1. Thanks for this information. It would have been something I would have liked to know before I signed up though. I have hundreds of high quality photos in my laptop of clothing. I am worried now that I will have to take them all again with my phone. Any advice for this problem?

      2. Hi Sam, you can sign up for a free cloud hosting app, like Box or Dropbox, that connects files on your desktop and phone via apps. Hope that helps!

  33. How do I get the “New to Poshmark” keep popping up on my Feed? It’s doing that repeatedly and is very annoying. Help!

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