New to Poshmark? Tips For Selling Success

012015_posh tip_selling success

A new year means lots of new Poshers! We couldn’t be more excited to see our amazing community grow. You’ve got your listings up, you’re sharing and spreading the #PoshLove when, boom! You’ve made your first sale! We know your heart is racing and you might be wondering what’s next. Don’t worry, we’ve got you covered.

Poshmark has made it easy for sellers to ship their sales. Look for the shipping label in your inbox, print it out and attach it to the package. When you’ve carefully packed up your item, simply take it to a US post office location, drop it off in the blue USPS mailbox, or schedule a pick-up.

Here are a few extra tips to help with the process:

1. Communicate with the buyer

Communication is key to connecting with your buyers and being an amazing seller. Poshmark automatically sends communication emails, but it’s also helpful to let them know by a comment in the listing when you’ll be shipping the item.

2. Ship your sale right away

Keep your buyers satisfied (and coming back!) by shipping your item as soon as possible. Buyers can cancel their orders if the order remains unshipped after the seventh day, so you’ll definitely want to keep that in mind. Here’s a step-by-step guide to walk you through your first sale to avoid any additional shipping mishaps.

3. Use the right USPS boxes

Poshmark’s shipping labels are Priority Mail and using the wrong box could cause a delay in your order. You may use any brown or white boxes, but we recommend using Priority Mail (not Priority Mail Flat Rate) for shipping. Plus, did you know the USPS will send you the correct boxes for free when you order them online?

4. Check in on your shipment

Depending on how and when you dropped off the order, USPS may take some time to scan the order in. If you’re taking it to your USPS post office, we recommend asking for a receipt so the package is scanned in immediately. If you’re dropping it off at the blue USPS mailbox or scheduling for pick-up, USPS will likely scan the package at the processing facility. Once the order is scanned, our system will be notified and an email will be sent to you.

5. Need help? Email us!

Last but not least, if you ever have any issues (like the buyer has told you the shipping address is wrong or any USPS tracking issues), reach out to us at support@poshmark.com so we can help you!

image via wearinla

Posh Tip: Make the Most of Make An Offer

By now, you’ve likely heard about and even used our exciting new feature, Make An Offer. More than ever, Poshmark can help that Louis Vuitton Speedy move from your “Likes” list to your wardrobe – and for the perfect price!

How can you use this feature to get the best deals and become a pro negotiator? We’ve got you covered!

011515_posh tip_mao buyer 1

  1. Make An Offer allows you to privately negotiate the price of an item by contacting the seller directly.
  2. All offers are binding! As soon as you make an offer, a page will pop up for you to provide (or confirm) payment information. As soon as the seller accepts this offer, the deal is done and you are on your way of getting the item you desire.
  3. The seller has 24 hours to accept, deny, or counteroffer. After 24 hours, your offer will expire.
  4. You can offer on any item that is available for sale on Poshmark. So, come on, what’s stopping you?!
  5. Keep in mind, the more realistic your offer, the more likely it is that the seller will choose you as their buyer.

011515_posh tip_mao buyer 2

  1. Make sure to “Like” what you like! That way, if the seller happens to drop the price before you make an offer, you’ll be notified.
  2. Double check that you are making the offer you want to make. If the seller accepts it, the offer is binding and your payment will be processed.
  3. Don’t forget about the offer! If the seller writes back with a counteroffer, you won’t want to miss out. Make sure to have your notifications on and keep an eye on your phone, tablet, or computer to quickly press that accept or counter offer button!

011515_posh tip_mao buyer 3

How will I know when the seller accepts/denies/counteroffers? We will send you a notification as soon as the seller responds to your offer, no matter what the response is. You will have another 24 hours to respond to a counteroffer as well.

What happens when the 24 hours is up? If the seller has not responded within 24 hours, the offer is automatically declined.

Can I counteroffer a counteroffer? You sure can! If the seller offers you a counteroffer, you are free to continue the private negotiations until one of you accepts or declines an offer.

I didn’t mean to purchase this! Can I cancel? Nope, all offers are binding. This means that an order is created as soon as the seller accepts. Additionally, if you accept a counteroffer, an order will immediately be created and it cannot be cancelled.

Can I think about it after I offer? You can cancel an offer that hasn’t been accepted. Yet, since all offers are binding, if an offer is accepted, you cannot cancel it as an accidental purchase.

Can I still make an offer in the comments? Yes, but keep in mind that negotiations through comments are public and sellers may direct you to the Make An Offer feature instead.

I made an offer but I can’t find the listing anymore. All active offers are visible under the Offers tab in your newsfeed. You can view not only the offers you’ve made to sellers but you can also view all offers that have been made to you.

Posh Party Hosting Tips with @stephanieshih & @riavianna

010714_hosting tips_ria stephanie

You’re just days away from hosting a Posh Party. You have your co-hosts, theme and are charging up all your devices. How do ensure your Host Picks Showroom is going to look absolutely amazing? We have Ria and Stephanie, two Poshers who are sharing their mad curation secrets in advance of hosting the Everyday Essentials Posh Party tomorrow night at 7pm PST.

010714_hosting tips_stephanie

Stephanie | @stephaniehih

What are tips for finding the best deals on Poshmark? I love looking through the Just In and Price Drop categories of my favorite brands.  I’ve also noticed that a lot of closets reduce prices on Fridays and Saturdays.  As a seller, I know that I’m more open to offering great deals to users that are respectful and polite.

How do you prepare to host a Posh Party? I love browsing through some of my favorite users shares.  While I would love to Posh 24/7, sometimes when you take a break you miss amazing deals and it’s nice to know that there are other Poshers out there scouring closets for amazing pieces too!  I also make sure to have a tub of Talenti waiting for me after the party is over.

What are your top three favorite brands to shop for? Zara, Madewell and Rebecca Minkoff

010714_hosting tips_ria

Ria | @riavianna

What are tips for finding the best deals on Poshmark? Use the make an offer button to submit a reasonable offer after someone has done a price drop, so you can save on shipping and get an additional discount!

How do you prepare to host a Posh Party? I usually go through listings I have liked and check out their closets to see if they have any more listings that follow the theme.

What are your top three favorite brands to shop for? Zara, Jeffrey Campbell, and Madewell

Posh Q&A: Outfit Bundling with @jamieezy

We’re happy to have Jamie a.k.a. @Jamieezy on the blog today sharing some strategies on an innovative selling tactic. Jamie has been on Poshmark since November 2012, but started focusing on selling over the past year. We love her closet and her eye for style, especially how she puts together some on point outfit bundles!

121614_posh qa_outfit 1

What inspired you to create outfit bundles? I started listing my “Suggested Bundles” in May this year to help buyers make the most out of their purchases from my closet. Though my Poshmark closet was growing, a slow selling week and an ever-increasing “Posh pile” of items I had listed in my closet inspired the idea. I knew I had to come up with something different to show buyers that a lot of the pieces I had for sale in my closet could actually be paired together to make a complete outfit. While I have no professional experience as a stylist, sometimes as a photographer, I have to style a set or help subjects pick out outfits, so it made sense to apply that to my Poshmark closet. Plus, since almost all of the items in my closet were things I had worn or planned to wear, I had a pretty good idea of how to pair items.

What has the response been since you’ve offered pre-bundled items? So far, the responses to my “Suggested Bundles” have been really positive. A lot of people have even asked me if they could do the same in their closet, which is pretty cool. I’m extremely grateful for all the positive feedback and that other people on Poshmark actually think it’s a good idea too because I was worried at first that it wouldn’t work out. The pre-bundled items don’t necessarily sell faster or more often, but I think it’s definitely given some of my buyers ideas on how to style individual items, which they end up purchasing.

121614_posh qa_outfit 3

Do you have any tips for other sellers wanting to offer outfit bundles? From what I’ve learned while creating bundles, one tip I can share with other sellers that might want to offer outfit bundles is to try out the outfits before listing. Sometimes after staring at my Poshmark closet, I’ll come up with an outfit in my head that I think will look amazing, but turns out not working out at all (pretty much what I go through every morning when I get ready too). If you have trouble coming up with bundles, it helps to keep your own style in mind as a starting point. Another tip I think is important—and I think this goes for all listings—is to make sure the covershot clearly shows the outfit you are listing as a bundle. If it’s hard to lay the outfit out in a way that shows the outfit clearly or in a way that looks good, make sure you add as much information as you can in the description about the items that are part of the bundle; otherwise, you’ll get a lot of questions about what is actually for sale.

What are some other seller strategies that have worked for you? I think, for me—and this might be my photographer side speaking—the most common seller strategy that has really worked is having a clean covershot using good lighting. If it seems really simple, that’s because it is, but it probably has the biggest impact on getting your listings noticed by buyers. When I first started adding listings to my Poshmark, my photos weren’t the best because I was just trying to take quick shots of each item. So one weekend, I decided to completely re-vamp my Poshmark closet by re-shooting everything. In the end, the result was a noticeable increase in both followers and sales. Another strategy that has worked really well: sharing! It definitely takes some time, but if you have a few minutes each day to share your own listings as well as a few listings from other closets, you’ll notice more people checking out your Poshmark closet.

121614_posh qa_outfit 2

Anything else you wanted to add about selling tips, bundling or your Poshmark experience? It’s going to sound so cliché, but as with anything in life, hard work, honesty and positivity go a long way. To make the most out of your Poshmark experience, it’s going to take some time and effort to create a closet that you’ll be happy with and one that buyers will want to purchase from. Also, it’s important to be honest with your buyers and to make each interaction or transaction a positive one. There really is such a palpable community on Poshmark and the good vibes that everyone—for the most part—within the community shares with each other makes it a cool thing to be part of.

5 Ways to Prep Your Poshmark Closet for the Holidays

The holiday shopping season is in full swing and it’s the perfect time to get your closet’s inventory out the door and into a new loving home. Read on for a handful of tips to make this time of year your most successful season on Poshmark yet!

120914_posh tip_holiday shipping

  1. Be Responsive

The best way to seal the deal on a potential sale is to be readily available for all inquiries. If your potential seller has a question regarding measurements, fit, or other details, be sure to respond in a timely manner. Don’t forget to ensure your notifications are on to keep you in the loop! If the interested buyer doesn’t hear back from you, she just may find the perfect gift elsewhere.

  1. Stock Up On Supplies

Make sure you have any shipping supplies necessary on hand now. Order some free Priority Mail boxes from USPS and stock up on some festive wrapping.

  1. Be Ready to Ship

Make sure the items you’re selling are package-ready. If your item needs to be steamed, laundered, or anything else, do it now so the second it sells, you can box it right up and send it off.

  1. Stay Organized

When packaging up multiple sales, take great care not to mix up orders as this can cause delays for your buyer as well as getting that hard-earned money in your pocket! Your best bet is to package each order one at a time.

  1. Play it Safe

Beware any potential Grinch and don’t leave packages unattended for your postman to pick up. Request a pick-up at your door from USPS or, better yet, take your item directly to the post office and get a receipt.

And remember, December 20th is the last day USPS will guarantee Poshmark packages will arrive in time for Christmas! Happy holidays, Poshers!

photo via pinterest