Poshmark Blog

Wish you could virtually connect and support your local community? Here are 3 small things you can do:  

• • CONNECT with Poshers in your city, college, or university by going to the Shop Tab and tapping on All People on the right-hand side of the app. 
  • SUPPORT your community by liking, sharing, and commenting on items in their closet. Every interaction on Poshmark shows a small act of kindness and encouragement.
  • ENCOURAGE your friends and family to join our community by tapping the Action Menu in the top right-hand corner of your city, college, or university page. 

Ready to get started? Head over to the Shop Tab > All People in the app now.

Check out our Community Toolkit for more ways to connect with the community.

Our hearts go out to all of the people whose lives have been affected by the COVID-19 health crisis. As we monitor this rapidly-changing situation, we want to address some of the questions you may have, particularly around the safety of shipping and receiving packages and steps we are taking to protect the community. 

Your Health & Safety is Our Top Priority

• Safety of Packages: A big question on everyone’s mind is whether it’s safe to send and receive packages. Yes, you can continue to ship and receive packages, according to today’s guidance from the World Health Organization, the Centers for Disease Control & Prevention, the U.S. Surgeon General, and the Public Health Agency of Canada. We will continue to monitor this situation and keep you updated.
  
  
• Price Gouging: We’re working diligently to ensure that unsupported items such as N95 masks (whereas non-medical fabric masks are allowed) and hand sanitizer/gel are not sold on the platform. If these items are found on Poshmark, they will be removed by our team and, if necessary, the accounts will be terminated. If you see items like this on the platform, please contact support@poshmark.com and we will take immediate action.

We’re Offering Extended Shipping and Other Resources to Help Ease the Burden

• Extended Shipping Windows: Given anticipated delays related to social distancing and “shelter in place” orders in some places, we are working on extending the standard shipping window from 7 days to 10 days in an effort to give sellers more time to ship their packages. 
  • To Sellers: If you expect more delays or need more time, please let your buyers know so they can plan accordingly.
  • To Buyers: We appreciate your patience as we all work together and do our best to help keep the economy—and each other—going.
    (Note: shipping window will revert back to 7 days as of July, 29, 2020)

• Free Home Pickup with the United States Postal Service: In lieu of going to the post office, you can schedule a free home pickup with USPS. You can also order packaging supplies online, directly from USPS. USPS is an essential service and will remain open and operational in states or municipalities with “shelter in place” or other social distancing restrictions in place. You can read the USPS Service Alerts for more details. 

• Canada Post Shipping Update For Canada Poshers: Canada Post continues to operate during this unprecedented situation. If you’re unable to make it to the post office, you can drop off your packages in your closest Canada Post street mailbox. You can also order packaging supplies online, directly from Canada Post. 

Following the direction of the Public Health Agency of Canada, Canada Post has introduced new safety measures to their operations and processes in order to serve consumers and businesses across the country. This includes:

• Reduced hours of service: Many post offices operated by Canada Post are opening 1 hour later and closing 1 hour earlier to clean, restock, and provide some relief to employees. For the 1st hour of each day, priority service will be offered to those who are at a higher risk (the elderly or people with compromised immune systems).
• Social and physical distancing: When in a retail post office, please practice social distancing and follow the other measures that have been implemented by Canada Post to ensure your safety and the safety of those around you. 
• Parcel pick-up at post office: Canada Post has suspended their normal 15-day hold period across their locations to ensure that customers who are feeling ill or self-isolating can delay their visit to the post office until it is safe for them to do so.
  
  You can read more details on the Canada Post dedicated page for COVID-19 updates.

• Additional Tools and Resources: We’re creating a centralized hub of educational resources on our blog to help address some of the top questions you have for us. Please check back often and if you’re interested in attending a virtual Posh N Coffee, our newest type of Posh N Sip that is slightly more business-focused, email us at hosting@poshmark.com.

We’ll continue to keep you updated as we have new developments. In the meantime, we’re here to support you and send our Posh Love.

Stay well,
Team Posh

P.S. We’ve created a dedicated page here on the blog with FAQs and more to keep you informed as things are quickly evolving. 

Today, our Founder and CEO, Manish Chandra, sent the following letter to the Poshmark community about the COVID-19 pandemic and steps we are taking to ensure the health and safety of the community:

Dear Poshmark Community,

Community is at the heart of everything we do at Poshmark and with growing concerns about the COVID-19 pandemic, we want you to know that the health and safety of the Poshmark community, including our team, is our top priority. Our operations are running strong to support everyone on the Poshmark platform, with many of our employees now working from home. 

As we monitor this evolving situation, we wanted to share an update on some of the ways we are protecting the Poshmark community. 

Listening to the Experts: We are closely monitoring the guidance from local and federal authorities, the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to safeguard our employees and community. We encourage you to do the same and stay informed. 

 Supporting You: We know that millions of Poshers across the US and a growing number in Canada look to Poshmark as a place to earn or save money, build their brands, and support their families and livelihoods as small business owners. We work hard every day to keep our operations running smoothly for you and to ensure we will not let you down. We’ll use our blog to share key updates with you throughout this time and we’ll continue to keep Poshers front and center as we think about ways to make your experience as safe and sustainable as possible.

Continuing to Foster Connections: Human connection is essential to daily life. Every like and share on Poshmark is an act of support and encouragement, and a small way to show compassion for each other. For the safety of our community, we have postponed all in-person events. We know how important it is for Poshers to gather, so we’re working to create virtual events to help foster this connection. More details will be communicated soon. If you’re interested in hosting or attending a virtual event, please contact us at hosting@poshmark.com. 

There is nothing more powerful and resilient than our amazing community—we want to thank you for showing your love and being a part of Poshmark. Stay well.

 

Manish Chandra

Founder and CEO, Poshmark

Growing up, many of us dream about building our dream home and that’s exactly what Chelsea Mohrman did with her own in Worthington, Ohio. We asked Chelsea all about her amazing #PoshHome closet, interior design expertise and tips for those starting out with home listings. Read on to learn more about her unique home listings.

How did you get started on Poshmark?
I’ve been selling vintage home goods in person for some time and a lot of my Instagram followers were asking if/when I would start selling online. Poshmark was the perfect opportunity to trial online sales. It has worked out really well for me and I usually upload new items weekly!

Who are your inspirations inside the interior design world?
I love Emily Henderson and Leanne Ford for sure. But one of my favorite ways of gaining inspiration is to visit creative spots around my city. Sometimes nothing beats the feel of an amazingly well designed coffee shop or cute boutique.

“Buy second hand first! I am a big proponent of this. First off, it’s environmentally friendly but second off it’s cheaper and you often find pieces that will last longer with much more character!”

What tips do you have for someone that wants to sell home items on Poshmark?
Curate a good collection of useful yet beautiful pieces. Function makes a big difference in sales. If it’s pretty to look at but an item is just a knick knack then it’s less likely to sell. I love selling vintage kitchen tools, storage items, etc. that provide beautiful form and function.

What tips do you have in styling home decor items images for Poshmark listings?
Start with a white airy background, add some greenery and keep the item you’re selling the focal point of the shoot.

Shop Chelsea’s Posh Home Closet
For more tips of listing photography head to our “How to Take Your Home Covershots to the Next Level” blog post.