Simplified Lower-Priced Shipping and Commission Change

image

Over the past year, you’ve given us valuable feedback about ways we could help you achieve even greater success selling fashion items in your closet. One of your most frequent requests is for lower shipping fees to encourage buyers to purchase more. We’ve also heard that you love the ease and simplicity of selling on Poshmark, but we know we can do more. Therefore, we’re so excited to announce that we have partnered with the United States Postal Service (USPS) to bring you PoshPost, a new, simpler shipping label exclusive for Poshers.

PoshPost officially launches this Thursday, March 20th at 12:00 a.m. PT. If you have any questions, check out our FAQs. We’ll also be taking questions here.

Introducing $4.99 shipping on all orders.  We will reduce the shipping rate for buyers from $6.99 to $4.99 for any order under twenty-five dollars. This means that all orders, no matter the price, will ship at the same low rate of $4.99. We know your buyers will be very excited about this change, which means more sales for everyone. Think of this as a permanent shipping promo! Learn more.

Up to 5 pounds for free with PoshPost.  In addition to continuing to provide a free shipping label when you make a sale, PoshPost increases your free weight allowance to 5 lbs. (up from the current two pound limit). Now you can ship a large bundle, those knee-high boots, or that handbag with a lot of hardware, worry free and without having to pay for an upgraded label. The new 5 pound label helps keep selling on Poshmark simple and fun.  Learn more.

Flat Poshmark commission for orders less than $15.  In order to support lower-priced shipping for all orders and provide a more robust label to simplify shipping we are making our first ever change to our commission. Beginning March 20, 2014, we will be changing our commission for orders less than $15 to a single flat rate of $2.95. Commission for orders $15 and up will remain unchanged at 20% of the selling price. This also means that all items below $3 will no longer be available for purchase on Poshmark. Learn more.

To give you a better sense of how these changes might affect you, here are two examples:

EXAMPLE 1:

  • Listing: White blouse with black buttons
  • Sale price: $12
  • Weight: 0.5 pounds

image

EXAMPLE 2:

  • Listing: Bundle (3 pairs of shoes, 2 tops)
  • Sale price: $35
  • Weight: 4 pounds

image

image

FAQs: PoshPost Shipping, Commission Structure, Minimum Listing Price

image

How will shipping change for sellers on Poshmark? We teamed up with the USPS to create an exclusive label just for Poshmark sellers. The new PoshPost label covers shipping of any type of fashion – a handbag, jewelry, boots or even an entire outfit – up to 5 pounds (up from the current 2 pound limit). This new label will apply to all orders purchased after 12:00 a.m. PT on March 20.

Over 99.5% of orders shipped by Poshmark sellers are 5 pounds or less, so sellers will almost never have to worry about upgrading your shipping label. In the rare event a seller needs to ship a very heavy order that’s 6 pounds or more, the label upgrade fee will be as shown in the table below. 

image

What is the new shipping rate for buyers? Starting 12:00 a.m. PT on March 20, 2014, the shipping rate for buyers will be $4.99 for any order on Poshmark, regardless of price. All orders will continue to be shipped with fast USPS 2-3 day Priority Mail. 

image

Why are you making these shipping changes? Late last year, we conducted a large research study and ran several tests to determine how we could attract more buyers and help more women sell more items from their closets. The results overwhelmingly pointed to one change: lower-priced shipping. As a result, we have decided to permanently offer our buyers a low $4.99 shipping rate for any order on Poshmark – no matter what the listing price.

We are also continually working hard to make listing and selling items in a woman’s closet easier. Over the last several months, we worked closely with the USPS to create an exclusive label just for Poshmark sellers. The new PoshPost label covers shipping of any type of fashion – a handbag, jewelry, boots or even an entire outfit – up to 5 pounds (up from the current 2 pound limit). Over 99.5% of orders shipped by Poshmark sellers are 5 pounds or less, so sellers will almost never have to worry about upgrading their shipping label.   

When will these shipping changes go into effect? The $4.99 buyer shipping rate and the new PoshPost label pre-paid for packages up to 5 pounds will be rolled out at 12:00 a.m. PT on March 20, 2014. These changes will apply to any order purchased after this time. 

image

What is the new commission for selling on Poshmark? Starting 12:00 a.m. PT, March 20, 2014, the Poshmark commission for sales under $15 will be single flat rate of $2.95. You keep the rest.

For orders of $15 or more, the commission remains the same – Poshmark takes 20% as commission and you keep 80% of your sale.

Why are you changing the commission for selling on Poshmark? We are making this commission change so we can support lower-priced buyer shipping rates for all orders and provide a more robust label to simplify shipping for our sellers.

When will this new commission go into effect? The new commission will go into effect for all orders sold after 12:00 a.m. PT on March 20, 2014.

Will the new commission apply to old orders? No. The new commission will only apply for orders purchased after 12:00 a.m. PT on March 20, 2014.

image

What is the minimum Listing Price? Starting March 20, 2014, listings must have a listing price of $3 or higher to be available for purchase. Listings with a $0, $1 or $2 listing price will automatically be set to “Not For Sale” listing status and won’t have a “Buy Now” button.

Why can’t I sell $0, $1 or $2 listings? Starting March 20, 2014, the Poshmark commission for sales under $15 will be $2.95. As a result, the listing price needs to be $3 or more for any listing to be available for sale.

What will happen to $0, $1 and $2 listings in my closet? On March 20, 2014, unsold listings in your closet with a $0, $1 or $2 listing price will automatically be set to “Not For Sale” listing status and will no longer have a “Buy Now” button. Users will continue to be able to see, like, share and comment on these listings, but won’t be able to purchase them. To make one of these listings available for purchase, click the “Edit” icon on the listing details page. Select “Edit Listing Details” and change the price to $3 or more. Go back to the “Edit” icon and select “Mark as Available.”

To make this transition as easy as possible, we’ve created a special page in your Poshmark app with links to all $0, $1 or $2 listings in your closet. Go to the Poshmark Support Center, then click on “Manage My $0 – $2 Listings.”  

Note: you will need to upgrade your app to the latest version to access this page.

App Update: Poshmark’s iOS7 Makeover!

image

Poshmark got a chic new makeover – so fresh, so clean, so fab! We’ve been anticipating the launch of Apple’s newest operating system, iOS7, and working hard behind the scenes to bring you to a spankin’ new look to Poshmark’s iPhone and iPad apps that take advantage of all of the goodies that iOS7 brings. This includes an update to the appearances of our buttons, icons, navigation bars, and so much more!

image

To update to Apple’s new operating system:

  1. Be sure to first back up the data on your device to the Cloud (see more info on how to do this here).
  2. Open up the “Settings” app on your iPhone/iPad.
  3. Tap on “General.”
  4. Tap on “Software Update.”
  5. Tap on the “Download and Install” button.

Once you update to iOS7, your iPhone and iPad will automatically update the Poshmark app to our latest version – and one of the greatest things about iOS7 is that all future updates to any apps you have installed will automatically update for you!

So, go on! Update to iOS7 and celebrate our fancy new look with us!

Happy Poshing!

PS: If you don’t upgrade to iOS7 right away, you will still be able to update the app. However, if you’re on iOS6 or below, you will just see minor bug fixes and performance improvements.

App Update: Saved Search & Sharing Listings on Instagram!

image

We’re always looking for ways to make your Poshing easier, even more viral, and, of course, fun! That’s why we’re excited to tell you a little bit more about our latest app release (available now in the App Store!).

Saved Searches: Have you ever searched for a closet on Poshmark and wished you could bookmark it and access it later? Or are you constantly searching for the perfect aviator sunglasses? Then we’ve got something that will make you really, really happy! The latest version of the Poshmark app now saves your last 100 (yes, one hundred!) searches for items and people. These searches are easily accessible at any time:

  1. Open up the app, click on the “Search” tab on your “Feed.”
  2. After you do a Listing Search or a People Search, the system will automatically remember what you search for so that you can go back to it again in the future.

image

Share Listings on Instagram: A few months ago, we introduced the ability to share your Poshmark closets to your Instagram followers. Starting this week, we’re introducing the ability to share your individual listings as well (or others’ listings that you love)! To share individual listings on Instagram, simply:

  1. Click on the listing you want to share.
  2. Scroll down and click on the “Share” button.
  3. Click the option to share to Instagram. You will now be taken to the Instagram creation flow, where the listing’s covershot and suggested copy will be pre-populated for you.
  4. Create your Instagram post and voila!

The more people that see what you have for sale, the more money you’ll make, so spread the word and share away!

image

 

So what are you waiting for? Go on and update to the latest version of Poshmark to take advantage of these new features!

Happy Poshing!

App Update: Personalized Shopping, New Search Filters, & So Much More!

We’re definitely feeling the love from our amazing community day in and day out at Poshmark HQ thanks to your positive comments, feedback, and suggestions. That’s why we’re so excited to let you know that we have a spankin’ new version of the app available NOW in the App Store that incorporates many of your suggestions, new tools to help you discover products, and so much more! Go on and update to see it for yourself!

In this update:

Your ‘My Likes’ & the Search Tool Are Now in A New, More Convenient Location! We’ve made your main Feed even prettier and more useful with easier access to the listings you’ve liked and to our Search tool. Find them by clicking on the ‘Feed’ tab at the bottom-left hand corner of the app.

image

Updated ‘My Size’ Filter: Hello, personalized shopping! We’ve now made it even easier to customize your search results and shop past Posh Parties by viewing products across all categories that are only your size.

To set your ‘My Size’ Filter:

  1. Click on your profile tab at the bottom right corner of the app.
  2. Click on ‘My Size.’
  3. Set your sizes for each of the categories displayed. You can now select up to four sizes per category, so choose the ones that apply! And don’t worry – you can always go back and edit your selections.
image

To search for items in your size:

  1. Click on the ‘Search’ tab at the top navigation bar on your main Feed in the app.
  2. Begin a product search by clicking on a category, selecting a brand, or by using the Search toolbar.
  3. Click on the ‘Filter’ button at the top right of the screen.
  4. Click on ‘Size.’
  5. Turn the ‘My Size’ option on.
  6. Go back to your search results by hitting the ‘Back’ button at the top left-hand corner of your screen. Voila! You can now browse listings that are your size!
image

New ‘Price Filter’ in Search: Have a specific budget in mind when shopping for your next designer handbag? No problem! You can now filter your search results and shop past Posh Parties with our new ‘Price Filter’ to see items for sale that fall into your desired price range.

To set your Price Filter:

  1. Click on the ‘Search’ tab at the top navigation bar on your main Feed in the app.
  2. Begin a product search by clicking on a category, selecting a brand, or by using the Search toolbar.
  3. Click on the ‘Filter’ button at the top right of the screen.
  4. Click on ‘Price.’
  5. Select your desired price range (you can select multiple options, if you’d like).
  6. Go back to your search results by hitting the ‘Back’ button at the top left-hand corner of your screen. Voila! You can now browse listings that fall within your selected price range!
image

 

Posh Etiquette: Ever wonder how to become a rockstar Poshmarker and an amazing brand ambassador within our community? Then be sure to read our new “Poshmark Etiquette” at any time in the app for a few simple, straightforward community dos and don’ts.

To access, click on your profile tab at the bottom right corner of the app. Select the ‘Posh Etiquette’ option at the top of the screen.

image

iPad App: Updated Look: Our iPad app got an upgrade – and we hope you love it as much as we do! Check out the fresh new layout of your closet, past Posh Parties, and all of the browse/search pages.

image

We hope you enjoy these sweet new features. Happy Poshmarking!

Exciting News: Reduced Shipping Rates on Poshmark!

image

At Poshmark HQ, we’re always thinking about ways to make selling and shopping on Poshmark that much more easy and convenient for our community. That’s why we’re so pleased to announce a new lower-priced shipping policy! Our standard shipping rates have been reduced to:

  • $4.99 on orders $25 and above
  • $6.99 on all other orders
  • Our standard pre-paid shipping label now covers packages up to 2lbs. You can always upgrade your shipping label for packages over 2lbs. Check out our Posh Guide to see how you can do this within the app!

The new reduced shipping rates take into account a better understanding of our business and the amazing feedback we have received from you, our Poshmark community, so thank you!

But that’s not it! Here are some other recent improvements that we have made to our system that will help sellers on Poshmark:

  • More Control Over Your Orders: We’ve launched a series of self-service tools accessed directly from the app to give you immediate access to your orders. These self-service tools include label upgrades, order cancellation requests, delayed shipment notifications, and more!
  • Tighter Integration With USPS: Sometimes packages end up in the wrong spot. Misrouted packages means delays for your buyers. We have been working directly with USPS to reduce the number of misrouted packages that happen. More efficiency here means your buyers will get your packages that much faster.
  • More Efficient Return Addresses: We now submit your own return shipping address to your shipping labels. This allows you to have more control over your entire order process and minimizes the lost time incurred on returned packages.

And, of course, we will not stop here.  We will continue to work every day to make your Poshmark experience better and better.

Happy Poshmarking!

Poshmark is Now on iPad! Plus, New Version of iPhone App!

image

Poshmark is growing quickly and we’re working hard to help women across the country share their closets and keep spreading the love! That’s why we’re so excited to announce that Poshmark is now officially available in the Apple iPad App Store! We’ve brought all of the features from our popular iPhone app, while maximizing the iPad’s larger, efficient screen. Download it now!

Along with a spankin’ new iPad app, we’ve also made a few updates to our iPhone app that we know you’ll love:

  • Poshmark now supports extended sizes! Shop, search for, and list items size 00-20 and size XXS-3XL.
  • Have a general question or need tips on making your first sale? Reference our “Guide to Poshmark” at any time in the app. Simply click on the last tab at the bottom right-hand corner of the app and select “Your Guide to Poshmark” at the top of the screen.


To see these updates, be sure to download the latest version of the iPhone app now.

Happy Poshmarking!