Today, we’re introducing a refreshed app experience designed to improve discovery, simplify navigation, and help your listings stand out. This update is now available to the entire community.
Poshmark, Reimagined
Thank you to everyone who participated in testing the redesigned Poshmark app. Your feedback helped shape this experience and informed several updates ahead of launch. Key updates include:
Stronger listing visibility: Larger, portrait-style images showcase listings more clearly and help items stand out
Improved discovery: A more personalized, visually-driven experience helps shoppers find relevant brands, trends, and styles
Simplified selling: Streamlined navigation and tools make it easier to manage your closet
You can now explore the redesigned experience across the app.
Make sure your app is updated to access the latest version.
Fulfilling orders on time helps build trust with buyers, and minimizing cancellations remains an important part of our Seller Policy.
As we continue to listen and learn from seller feedback, we’re making updates to how cancellation rate limits are applied.
If a seller exceeds cancellation rate limits, we’ve shortened the duration of related restrictions, so sellers can get back on track more quickly while maintaining these standards. This update takes effect March 26.
What’s Coming Next
In the coming weeks, we’ll introduce an update to your seller stats that provides visibility into your cancellation rate over the past 90 days. This will give you a clearer view of your activity over time and help you stay on top of your performance.
We’ll continue to evolve our tools to give you clearer insights and more control over your selling experience. Thanks for being part of the Poshmark community.
Thank you for the thoughtful feedback on our last newsletter. We’re grateful for the conversation and the perspective you bring to our community. Your input helps shape what’s ahead.
As we continue evolving Poshmark to make buying and selling simpler and more intuitive, we’re sharing a few updates.
A New Poshmark Experience
We’re beginning to roll out a refreshed version of the app to a small group of sellers, designed to simplify browsing and streamline selling.
We’ll continue refining it with seller input before expanding availability. Sign up here to be considered for access.
Marketplace Updates
As part of our work to simplify and strengthen the marketplace, we’ll be phasing out the Wholesale market and Boutiques on Poshmark. As shopper engagement has evolved, we’re focusing on the core marketplace to make buying and selling simpler for everyone.
Beginning in March, existing Boutique listings will start converting to New With Tags (NWT). Listings and sales history will remain unchanged, but Boutique-specific tabs, filters, and seller tools will be removed in the coming weeks. No action is required from sellers.
As previously communicated to our Wholesale Market sellers, the Wholesale Market will close on February 28 at 11:59 PM PT. After that time, Wholesale listings will no longer be available for purchase. All transactions completed on or before that date will be honored. Wholesale sellers who wish to continue selling can do so through a standard Poshmark closet.
For more information and answers to common questions, please visit our FAQs.
Shipping heavier items and bundles on Poshmark is now easier and more affordable. We’ve made significant updates to simplify the process and lower the fees for upgrading shipping labels on packages over 5 lbs. We’ve also added a brand-new 15 lb tier!
What’s changing:
1. New, Low-Cost Label Tiers
The old system for packages between 6–10 lbs was complex, involving 5 different price tiers that could cost up to $22.50. We’ve replaced this with 2 simple, low-cost tiers:
5.1-10 lbs: Now a single, low $5.00 tier.
10.1-15 lbs: A brand-new tier for only $10.00.
Note: There are no changes to the standard shipping label for shipments up to 5 lbs.
The best part: Sellers, you only pay the difference between your original label and the upgraded label, and your entire order still ships together in one package.
Posh Tip:Choosing the correct label size is the easiest way to ensure a smooth shipping experience. Be sure to upgrade your label for orders over 5 lbs, as incorrect labels may result in additional carrier postage charges that could be deducted from your earnings.
2. A Clearer, Easier Shipping Flow
We’ve streamlined the process on your Order Details page to make choosing the correct label perfectly clear.
For Heavier Packages: Look for “Purchase Heavier Weight Label” under “Pack Your Item(s)” to ship one heavier package.
For Splitting Orders: The “Purchase Additional Labels” option is still available for splitting an order into multiple packages.
What this means for you:
Save money: Shipping those 5.1-10 lb packages is now more affordable.
Less confusion and hassle: A single, clear button means less confusion, fewer accidental non-compliance issues, and a lot less hassle for you!
List more, bundle more: With our supported weight capped at 15 lbs, you can now confidently list and sell heavier items like large coats, denim bundles, and home goods that you may have been previously limited on.
This update makes selling on Poshmark more predictable, affordable, and easy.
Thank you for sharing your feedback on our first Seller Update of the year. We’re listening, and we’re using what you shared to improve how we communicate with sellers and provide clearer, more helpful updates to support your business on Poshmark.
What’s Coming Up
Overweight Shipping Labels: We’ve heard that shipping heavier items on Poshmark can feel complicated. To make this easier, we’re simplifying how overweight shipping labels work by moving to flat-rate pricing. We want sellers to feel confident when choosing the right label for heavier items. Once this is live, we’ll share details in our Support Center.*
Bulk Smart Sell: We’ve heard from many of you that Smart Sell has helped simplify pricing and offer management, but we understand you need more flexibility. Soon, we’ll test a new way for sellers to enable Smart Sell across multiple listings at once, making it easier to automate selling at scale.
Combine Orders: We’ve heard your feedback about combined orders and are making adjustments to reduce confusion. We’ll share more details soon.
What’s changing: Orders are eligible to be combined from the same buyer 3 hours after purchase (previously 24 hours)
What’s staying the same: Buyers can continue to make additional purchases from the same seller within 24 hours of their first purchase across both shows and catalog listings. Sellers can opt to combine if they choose to. ** Last Updated 2/6/2026.
What We’re Testing
We’re continuously experimenting to improve both the seller and buyer experience on Poshmark. We’re excited to share early visibility into some of our feature tests. These may roll out gradually, be available to a limited group, evolve over time, or not launch based on what we learn from community feedback.
Text My Order: For sellers who opt into SMS notifications, we’re testing text reminders to help prevent delayed shipments. Sellers may receive a text notification to ship an order if it has not been shipped within 5 days.*
SEEL Returns (Worry-Free Returns): We’re testing a new optional buyer protection powered by SEEL. This is a buyer-paid add-on at checkout and does not affect the seller’s shipping, earnings, or payouts. The goal is to give buyers added confidence and help sellers convert more sales by allowing buyers to opt into coverage for return reasons like fit or changed mind.*
For Buyers: Worry-Free Returns, powered by SEEL, can be added at checkout and offers additional flexibility beyond Posh Protect. This includes returns for reasons like fit issues or a change of mind. Buyers will have up to 7 days from delivery to initiate a return directly with Seel.
For Sellers: Your earnings and payout timing will not be impacted. Worry-Free Returns are handled entirely by Seel, and returned items are sent back to Seel, not to you. No action is required from sellers.
