Smarter Offers for Buyers
Low-ball offers are frustrating for everyone involved. We’re testing a feature that nudges buyers toward an offer price that’s more likely to work for both sides. Fewer dead-end negotiations, more offers you’ll actually want to accept, and faster sales.
Nothing changes on your end. You’ll still receive, counter, or decline as usual. We’re testing this with a small group, so not all buyers will see it right away.
Introducing Sourcing Insights
Sourcing Insights surfaces real Poshmark marketplace data, updated daily, so you always know which brand and category combinations are selling fastest right now. Another way to stay on top of what shoppers are actively looking for and make smarter decisions for your closet.
Here’s how you can use it:
Find it in the app: Me Tab > Seller Tools > Insights > Sourcing Insights
We’re rolling this out gradually, so if you don’t see it yet, stay tuned!
Introducing Max Bids on Posh LIVE
Shoppers can now set a maximum bid on items during Posh LIVE shows and automatically bid up to their set limit, so they never miss out on an item they love.
How it works for shoppers:
What this means for sellers: more competitive bidding, fewer dropped wins, and faster speed during Posh LIVE shows. The more confident shoppers feel about winning, the more engaged they’ll be in your shows.
Find more details here.
Canada, meet C$6.99 Purolator Pick Up, our lowest shipping cost ever, designed to make it more affordable to shop and sell.
Go to Seller Tools > Shipping Settings and toggle on Purolator to unlock C$6.99 shipping for your shoppers.
Access to a nearby Purolator drop-off location is required.
Once enabled, C$6.99 shipping will automatically appear across your listings, giving shoppers a lower-cost option at checkout.
At checkout, shoppers will be able to choose Purolator Pick Up or Canada Post Home Delivery.
Sellers who turn this on early are best positioned to capture demand right away.
What shipping options are available now?
Sellers can choose to offer two shipping methods to their shoppers: Canada Post Home Delivery for C$12.49 and Purolator Pick Up for C$6.99. Sellers must have access to a Purolator drop-off location to offer Purolator Pick Up.
How do I offer Purolator Pick Up?
Tap your Seller Tools > Shipping Settings and toggle on the option to enable Purolator Pick Up. Once enabled, both Canada Post Home Delivery and Purolator Pick Up will show up as shipping options for your shoppers at checkout.
Important: You must have access to a Purolator drop-off location to enable Purolator Pick Up shipping.
How do I find a Purolator drop-off location near me?
Click here to see if you have a Purolator drop-off location nearby. You must have access to a Purolator drop-off location to enable the Purolator Pick Up shipping option for your shoppers.
Why can’t I disable Canada Post Home Delivery as a shipping option?
Canada Post Home Delivery is a default shipping option and cannot be turned off. Sellers can choose to enable Purolator Pick Up to offer shoppers an additional shipping option at a lower-cost.
I don’t see C$6.99 Purolator Pick Up as a shipping option. Why?
If you’re shopping on our app, make sure you have downloaded the latest version of our app.
If you still don’t see Purolator Pick Up shipping on a particular listing, it could mean that the seller has not yet enabled it as a delivery option on their end or that the seller doesn’t have access to a Purolator drop-off location near them and can’t offer this option. Feel free to leave a comment for the seller to see if they can enable it.
How do I know if a listing is eligible for Purolator Pick Up shipping?
If the seller has enabled Purolator Pick Up, the C$6.99 Purolator Pick Up shipping option will automatically appear on the listing. At checkout, you’ll see two shipping options to choose from: C$6.99 Purolator Pick Up and C$12.49 Canada Post Home Delivery.
Are you offering Purolator Home Delivery?
At this time, we are only offering shoppers the option to choose between Canada Post Home Delivery and Purolator Pick Up, if enabled by the seller.
However, if a seller prefers to ship with Purolator and they have access to a Purolator drop-off location, the seller can continue to generate a Purolator label through the existing Need New Shipping Label flow. For more information, click here.
Why are you asking me to verify my phone number when I checkout with Purolator?
Purolator will send you a notification once your package is delivered and ready to be picked up.
How quickly do I need to pick up my order at my local Purolator Access Point?
You have five (5) business days to pick up your package before it’s sent back to the seller. It is important to ensure you pick up on time or the order will be cancelled.
Can I get a QR code to ship with Purolator?
Yes, QR codes are now available for both Canada Post and Purolator. However, for Purolator, not all drop-off locations offer this service. You must find a drop-off location that has the “Label-free / QR codes” tag here.
Why can’t I share my listing in a Posh LIVE?
All sellers in a Posh LIVE must use the same shipping options as the Host.
If the Host has Purolator Pick Up enabled, you must also enable Purolator Pick Up in your shipping settings before your listing can be added to the show. Tap here to learn more.
My return address is a PO Box. As a seller, what should I do if my sale is returned to sender?
Purolator doesn’t deliver to PO Boxes, so you’ll need to update your return address to a physical address. If you need help or have questions, please contact support@poshmark.com.
Why are you doing this?
We’re always looking for ways to support our community by making shopping more affordable and helping sellers grow their sales. Lower shipping costs are a win for both shoppers and sellers.
To learn more about how Purolator Pick Up works with Posh LIVE, click here.
A Lower-Cost Shipping Option Is Coming to Canada
On May 26, we’re launching a new C$6.99 Purolator Pick Up shipping option for Canadian shoppers. A lower price point means more chances to convert sales for you.
When it goes live:
Find more details here!
