Poshmark Policy Update: Beauty, Toys, Games, & More

We’ve expanded our catalog to include personal care and more. Now, you can buy and sell a variety of beauty items including skin care, hair, bath, and body products—plus, select toys, games, and more. Check out the full list of items included below. 

Questions? Head to the Support Center for US and Canada for full details on our updated policy.

P.S. As we continue to monitor developments related to the COVID-19 health crisis, your health and safety remains our top priority. Poshmark does not support the sale of any used personal care products. Visit our blog for more info on the steps we’re taking to protect the community during COVID-19.

*Refers to non medical grade fabric masks. Please note, medical grade masks, such as the N95 masks, remain unsupported on our platform. Personal care products must be new, alcohol-free, and aerosol-free. Any liquid products must be in their original sealed packaging. Sellers are responsible for carefully packaging liquid items and Poshmark is not liable for any items damaged in transit as a result of poor packaging. If you receive an item that is not as described, please visit My Purchases > Problems/Order Inquiry.

An Open Letter to Our Community

Dear Poshmark Community,

My heart is heavy with our nation’s tragic history of violence and racism that continues to target the Black community. So many are hurting, including many of you, and this pain cannot be ignored. I grieve for those who have lost their lives, their loved ones, their innocence, and their opportunity in life as a result of prejudice and discrimination. 

We stand with the Black community. As a company, we haven’t spoken out publicly on important social issues like racism and injustice up to now, but we need to use our voice to help drive change and support the path to healing. The crisis of systemic racism in America is something that demands action and attention from all of us. As a first step, we are donating $100,000 across a number of organizations for their vital work to advance racial justice, civil rights and economic empowerment in the United States: the NAACP Legal Defense and Educational Fund, the American Civil Liberties Union and the National Urban League. We also want to create a future with more women of color in technology and will be supporting Black Girls Code as part of this donation.

We want to help create long-term change and will continue to seek out ways to be part of the progress, as a company and community. You have our commitment that acts of racism, hate speech and discrimination of any kind are not tolerated on Poshmark and are a violation of our community guidelines. If you see or experience such acts, please contact us so we can take action. 

We’re proud of the strong community we’ve built together over the years, one that leads with love and one where everyone has the opportunity to thrive. Although the gravity of the injustice is immense, I believe in the power of community, the possibility that comes when we work together, and that love will always overcome hate.  

Thank you for being part of the Poshmark community.

Manish Chandra
Founder and CEO, Poshmark

Level Up LIVE: How to Grow Your Poshmark Business Through Social Media & Content

We’re back with another panel for our series Level Up LIVE on YouTube! Join us as we connect with fellow Posh entrepreneurs and have them share their personal experiences and the unique ways they’ve grown their Poshmark businesses. 

This week, we went live with @memyselfdonuts, @girlygrrlstyle, and @stylishbear to chat about ways to market your Poshmark business and how to use social media to make sales. Check out the highlights below:

Tracy
Poshmark Closet: @memyselfdonuts 
Instagram: @memyselfdonuts 
Location: Massachusetts   
Posher since: 2018

Q: How did you decide to double down on your marketing strategy?
A: I started on Instagram a couple of years ago and I really wanted to find my place in the Poshmark community there. Once I figured out my following and which posts worked for me, it helped shape what I was going to do. 

Q: What’s your hashtag strategy?
A: Take some time to look up which hashtags are trending and use hashtags that other Poshers in the community are using. There are plenty of sites that help you generate sets of hashtags for you. 

Q: How do you decide whether to separate your personal and business Instagram account?
A: I started off as a personal account and switched over to a business account. I noticed that my following changed, especially when I stopped posting more personal posts. That’s where trial and error comes into play. Figure out what works best for you. I use my feed for more Poshmark-related items and utilize IG Stories for more personal posts. 

Q: How do you approach your content and do you have a strategy?
A: I used to schedule my posts, but curating so much brought me a lot of anxiety. It’s important to not post sporadically and some structure is good to have. There are certain posts that my followers enjoy a lot, so I make sure to include those in a balanced way such as tips, packages, and posts about my parents because my audience loves those. 

Q: How did you develop your personal brand?
A: Everyone knows me as donuts, so I wanted to focus on something that I love that is also relatable. I’ve played with color theory, fonts, and different design elements.

Tori
Poshmark Closet: @girlygrrlstyle
Instagram: @girlygrrlstyle 
Location: Washington 
Posher since: 2018

Q: How do you pick a social media channel for your business?
A: You have to pick a social media platform you’re excited about. Don’t be afraid to try something new. If it doesn’t work, try something new and find what excites you. Instagram is an easy way to market yourself if you don’t want your face out there. YouTube is great if you do want your face out there. TikTok is on the come up so I’m very excited to try it. Do what you love!

Q: How do you market your videos on YouTube?
A: Make sure you have a title that has great information, and have a clear description. Make sure your hashtag is searchable. There’s a tool called TubeBuddy. See how different hashtags are performing with other videos that use the same hashtag you do. Try not to use hashtags that are overused.

Q: How do you leverage different content for different platforms?
A: That was a question I had when I was first figuring out the different platforms. I keep the content separate. I find that on Instagram, I have a different audience than YouTube. On YouTube, they’re willing to sit through a 30-minute video, but Instagram is more geared for photos. I utilize the tool based on what the audience is there for. For example, I did a video for the copy feature on YouTube, but did a post for it on Instagram. 

Q: How do you structure your content on YouTube?
A: Know who you are as a brand, and what you’re representing. On YouTube, we have a weekly live and we talk about reselling. We do a lot of thrift hauls, as well as ‘what sold’ videos because that’s what our subscribers want to see. I also do a lot of videos on money because that’s what I was interested in when I first joined. As things come up, I can be more flexible with the content I put out in-between, like with the copy-feature video. Just make sure it’s on brand.

Meaghan
Poshmark Closet: @stylishbear 
Instagram: @stylishbearcloset
Location: Oregon
Posher since: 2019

Q: How do you pick what channels work for you?
A: It’s all about what makes you comfortable. If you’re a writer, think about starting a blog. If you want to show humor, maybe consider TikTok because you can really excel there. If you enjoy teaching, think about using YouTube and explain things there. Start with something familiar and then consider branching out later.

Q: Have there been things that you’ve tried that didn’t work?
A: It’s trial and error for myself. For TikTok, you really have to batch check. My first 3 videos were very structured that didn’t get much traction. On my 4th video, I was zooming up and down my background and explained my setup quickly. This video almost has a million views and 70k likes! I had no idea this was going to happen but I gave it a shot and it worked out.

Q: Throughout all of the years of social media, there are different channels that have risen in popularity, like TikTok. How would you summarize what TikTok is?
A: Amazing. I love it so much and it’s a lifestyle. You can learn anything there. The thing I love the most is you can be what you want to be and not what you think you have to be. The more authentic you are, the more followers you get which is why I think it escalated so quickly.

Q: Social media burnout is real. How do you avoid that?
A: I honestly just took a burnout break. It sounds really cliche but if you’re not feeling it? Cancel. Don’t worry about it. Having multiple platforms is great. If you’re burned out with taking photos, go on TikTok and watch some dog videos. Step back and be yourself. Chill out and relax. Social media will still be there when you’re ready to come back.

Check out the full panel below: 

Join us for the next Level Up LIVE. Want to be a participant in an upcoming Level Up Live? Sign up here!

Seller Spotlight: @mrsalliexo, @charmingcee, @olchkv & @sewls

Welcome to Seller Spotlight where you will learn more about  awesome sellers from different stages in the Poshmark journey. Our community is made up of sellers who Posh full-time, do this as a side hustle, those who are just getting started and so many other ways that fit different lifestyles and goals. 

This week, we’re highlighting four amazing Poshers with diverse backgrounds from running a successful boutique to starting selling in Canada. Let’s meet @mrsalliexo, @charmingcee, @olchkv and @sewls

Closet: @mrsalliexo / Instagram: @shopmrsalliexo
Hi everyone nice to meet you, I’m Allie! My boutique name is @mrsalliexo. I am from Los Angeles, California and I’ve been a proud member of the Poshmark community since 2014. 

Where do you find inspiration when sourcing for your boutique?
I’d say my inspiration originates from me loving trends I am personally drawn to. I select my items and curate my closet based on my style, what I love, and what I desire to own. I turn to Pinterest and Instagram to keep up with current trends and to get a little extra boost to explore my creativity. My closet reflects this and has been a wonderful opportunity to connect with other Poshinistas who are drawn to the same vibe.

An item you’re currently selling that you’d want to keep for yourself.
My whole boutique! Ha ha! Honestly, I only sell items I would genuinely wear and keep for myself. That’s how I stay true to my style and gain repeat customers. So, I’d like one of everything, please! Repeating the mantra, “Don’t keep the stock,” is sometimes a very real sentiment!

Who is your business role model?
I have a few, but if I have to narrow it down to one, my business role model would be Arielle Charnas, known best for her blog and fashion line Something Navy. I admire her in so many ways. She is a hard-working mom of two daughters, the same ages as mine. She started her business from the ground up remaining true to herself and style. Through lots of hard work she has successfully turned her vision into a thriving business while remaining humble, maintaining the importance of family time, and looking stylish while doing it. If that isn’t the definition of the modern woman and goals, I don’t know what is! 

Advice for aspiring entrepreneurs?
Building genuine relationships with your customers is number one. It’s more than just selling clothes for me, as I’ve made some of my best friends on Poshmark. It is key to build a one-on-one experience for each customer. The strategy around my business is very straightforward and simple to be honest.. I’m not here to make a quick buck. It’s quite the opposite. I want you to love what you buy, feel beautiful, and come back as a repeat customer. That’s why I take such detailed personal photos and thoroughly take the time with the information in all my item descriptions. I want to build trust with anyone  purchasing from me. I cannot stress the importance of being as honest and detailed as possible as an integral recipe for success. Lastly, focus on having an authentic page. Style is based on your personality; sell items you love and work hard on building your customer base. People shop with you because you’re you!

What are some of the adjustments you’ve made at home and to your daily schedule/routine?
I keep my schedule open 24/7 for my boutique. I work all hours to give the best customer service possible. My husband is supportive and helpful in making that happen, so I am very lucky. I also plan every aspect of my business around my two daughters, Gia, 4, and Pailey, 1 1/2. Naptime is my saving grace! Running a 7-day business by myself, while being a full-time mom is hard and challenging. With all that being said… I love what I do, so I don’t look at it as “work”. I approach it as a fun girl club that is easily accessible. I log on, have meaningful conversations with my girlfriends, style them, and then help them curate their custom bundles… all while cutting fruit for my toddler! 


Closet: @charmingcee / Instagram: @charmingcee_posh
My name is Charmaine and I go by Char or ChaCha. My closet name is @charmingcee. I’m from Virginia and I’ve been on Poshmark since 2015 but I made this closet in 2018!

If you could meet any PFF in real life who would it be and why?
I would love to meet Christina aka @style_luxe! She has a lot of great tips for resellers and she is also a NICU nurse,wife, and mom. She’s very inspiring to me, more than I think she knows. ❤️

What’s your favorite thing about selling on Poshmark?
My favorite thing about selling on Poshmark is giving clothing a new home!

Describe yourself in three words.
Caring, passionate and determined.

Where do you find inspiration?
I find a lot of inspiration from my big brother. We’re 22 months and he’s special needs with cerebral palsy and epilepsy. Right now I’m working as his caregiver so that my parents can go to work and have a little break! He likes to source with me sometimes as well.

What’s your listing goal for this month?
This month I would like to have 200 active listings!

Tell us about your favorite sale you made on Poshmark!
My favorite sale was a Pink Blush maternity Maxi dress with pink and blue flowers. I sold it to an expecting mother who wore it to her baby shower. I also included a little onesie for her baby. I felt really special knowing I was able to contribute to such an important event in her life!

Closet: @olchkv / Instagram: @olga_g32
My name is Olga Grinchuk, closet name @olchkv. I’m from Ukraine originally. I currently live in Cleveland, OH and I’ve been on Poshmark since February 2018.

If you could provide one #PoshTip for new Poshers, what would it be?
My best tip is to share your closet every 2 hours, take good photos and try to list at least once a day.

If you could meet any PFF in real life who would it be?
It would be @jeannyrs, she seems like a very nice person.

What’s an item you’re currently selling that you wish you could keep for yourself.
This beautiful pair of Lilly Pulitzer Pants.

Tell us about your favorite sale you made on Poshmark and why?
My favorite sale was a Madras plaid Burberry skirt.

Describe yourself in three words.Outgoing, loving and kind. And also a happy mom to 4 beautiful kids.

If you could only have one designer bag for the rest of your life which one would you choose?
My designer dream bag would be anything Louis Vuitton. I wish!

Closet: @sewls / Instagram: @sewls
Hello! My name is Solange and my closet name is @sewls. I’m from a small town on the East Coast of Canada and I created my account on the very day of Posh Canada’s launch last year back in May. I had been awaiting the platform’s arrival in Canada for so long!

Tell us about your favorite sale you made on Poshmark!
I always enjoy any sale where I have the opportunity to interact with the buyer beforehand, whether that’s through answering their questions or assisting them with a technical aspect of the platform. I had a new buyer asking about shipping discounts so I thought I’d walk her through the Closet Clear Out promotion. This allowed me to offer her a great deal on a brand new pair of shoes – she was thrilled and left me a kind love note!

What’s your number one #PoshTip?
Always find ways to improve your closet and stay on top of things. Update pictures and descriptions, find and list new brands, do some research on what items are trending at the moment, share your closet often and provide great customer service by communicating with your buyers.

What’s your favorite brand to sell on Poshmark and why?
I love having pieces by Tory Burch to list. This is one of my higher-end brands and it always flies out of my closet very quickly at win-win prices for both myself and my buyers.

What’s your favorite thing about selling on Poshmark?
I love that Posh makes it EASY and FUN for me to earn a little extra income on the side while I keep doing what I enjoy at my regular day job as a graphic designer. I’m currently saving up for my first house and every sale helps me get closer to my goal – all while keeping things sustainable by finding new homes for preloved items as well as being part of this amazing community of people who share similar interests!

If you have a few words of advice for other Poshers, what are they?
If you want to get more serious about selling, never stop researching and get involved with the Poshmark community online (social media, etc). Many of them are sharing valuable tips everyday and it’s also a great way to get inspired. Also, just have fun!

Level Up LIVE: Use These Tools to Drive Poshmark Sales

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We’re back with another panel for our series Level Up LIVE on YouTube! Join us each week as we connect with fellow Posh entrepreneurs and have them share their personal experiences and the unique ways they’ve grown their Poshmark businesses. 

This week, we went live with @jewelbutterfly, @allthatglows, and @ashleyhwheeler8 to chat about tips on ways to make your listings stand out, which promotions to take advantage of, and how to make the most out of My Inventory Report. Check out the highlights below:

Adrienne
Poshmark Closet: @jewelbutterfly
Instagram: @jewelbutterflystyle
Location: Arizona  
Posher since: 2018

Q: What information do you make sure to include in your listings?
A: When it comes to listings, the title and description are really important because people are searching on Poshmark and Google for a certain item and your listing can pop up in the search results just based on what you write (hello, SEO value!). I first include the brand, followed by style names, special materials, and size. 

In the description, I include measurements and suggest where the customer can wear the item. Think about what your customer is searching for and test it out to see where your listing populates in the search results. For people with skin sensitivities, details such as materials are important to include.

Q: Can you talk more about how you check comps (aka price comparables)?
A: I check comps primarily on Poshmark. I tend to price my items in the top range in the pricing spectrum to allow wiggle room for Offer to Likers or for an upcoming Closet Clear Out. Every quarter, I have a 3 for $30 sale in my closet so I have to find a price point that accounts for the discounts.

Q: You use the information in your My Inventory Report in a number of ways. How do you put this information to work?
A: I have an analytical background, so I’m able to apply my analytical skills to my Poshmark business. 

  • Listing Date: Has your item been in your closet for too long? Maybe it’s time to relist an item, mark the price down, or donate the item. 
  • Departments: Am I running low on items in a particular department or category? 
  • Brands: Are you running low on your top selling brands? If so, those brands will be at the top of my shopping list the next time I source. 
  • Sizing: I like to see if I have enough of my top-selling sizes or decide whether I need to diversify my size offerings. 
  • Likes: Look at your likes and plan for Closet Clear Out. Items with the most Likes receive a shipping discount. 
  • Lowest Listing Price: Look at this to determine if it’s time to relist an item because you can’t drop the price any further. 
  • Current listed price and the date the item was listed: This helps me determine if the item isn’t selling because the item is priced too high. 

There are so many ways to use the My Inventory Report!

Hannah
Poshmark Closet: @allthatglows
Instagram: @hannahposhes 
Location: Pennsylvania 
Posher since: 2015

Q: What do you make sure to add in your descriptions? 
A: I like to be able to tell a story with my listings. So obviously you want to get the practical information out there like: measurements, fabric content, if there are any special instructions like dry cleaning or if it needs to be hand-washed. But if it’s a really special piece, I like to talk about where I got it from. 

For example: my grandmother has the most amazing vintage closet in the world. And she’s slowly been giving me things to sell for her. So I’ll mention “My grandmother wore this in the ‘70s! It has these amazing sequins, you can just picture it on a night out back then!” Now, those may not be words people are searching for, but if you can draw them into the world of that clothing piece, that can definitely help you close that sale. 

Q:What’s your method for pricing a listing?
A: I always make sure to sort by size. If I’m selling Free People jeans in size 26, and the only ones available on Poshmark are size 27 and 28, I know I have the only pair in that size. So you have a little more of an advantage there, and can price up. However, if you’re one of 35 size 6 white H&M shirts, you might want to bring that price down if you want to get that item out the door. 

Another thing I have been doing is that I have been a little more lenient with my pricing. I have also been accepting lower offers more. This is a tough financial situation for people, and also more people are shopping. If I can bring in some money, and maybe it’s $2 less, I’ll take the loss. 

Q: Do any of you play with pricing based on seasons?
A: I like to relist my items pretty frequently. However, I won’t bother relisting a Christmas sweater, they’ll just be hanging out after the price dropped a few times until December. If someone wants to come snap it up again at that 3x discounted price, that’s great. But once November rolls around, you can bet that I will be deleting those listings, making them nice and fresh, and bumping them up to see what I can do with some offers. People might be willing to pay a little more, thinking about what’s selling at retail stores. So if you have a bunch of chunky knit sweaters and it’s July, it should be discounted because that’s what retailers will be doing with those sweaters.

Q: How are you strategically using promotion events (CCO, Make a Deal Days, etc.)?
A: I try to send out offers within the hour of getting the like. I am on my phone kind of a lot, not to push the teenager stereotype! As a shopper on Poshmark, I try to think about what I like as far as sellers sending offers to me. I like being reminded about an item pretty quickly that I liked when casually scrolling through my feed, and then getting that notification really brings my attention back to the item. It makes me think about whether or not I really want it.

Ashley
Poshmark Closet: @ashleywheeler8 
Instagram: @ashleywheelerof8
Location: Oregon
Posher since: 2015

Q: How do you think about trends and seasonality?A: I love to see what’s in and what people are enjoying. I would Google that season, say ‘Spring 2020’ and ‘fashion trends’. I also like going to Instagram and paying attention to what the influencers are talking about as they generally talk about trends before the season hits. Regardless if we’re in season or not, I’ll still keep the item up as you never know. In fact, I had a Christmas sweater that I sold just a month ago! People want to get into different spirits at different times.

Q: What is your strategy with Offer to Likers?
A: I strategically send out Offer to Likers on Thursdays because it’s payday for most people. Offers are good for 24-hours long and so my offers will also roll into Fridays!

Q: How are you utilizing features like My Inventory Report & My Sales Report?
A: I love that they both tell the story: what’s happening in your store and what to prepare for in the future. I found that I was selling a lot of shoes and breaking it down more, I saw that I have sold a lot of ankle boots. In current events and having to do a lot of sourcing online, I’m able to focus exactly on what sells well in my closet versus going into a thrift store, seeing what they have to offer, and deciding whether I want to sell it or not in my closet.

Q: What does your sharing schedule look like?
A: I have definitely created a habit for myself. I share in the morning before my kids get up at around 6-7am. I’m on PT time and it’s 3 hours ahead on the East Coast so it’s still morning for them. I also share once more in the night time. I used to share during lunch time but find that is when I am teaching my kids so I’m now sharing in the morning and at night.

Join us for the next Level Up LIVE. 
Want to be a participant in an upcoming Level Up Live? Sign up here!