Dear Poshmark Community,

15 years ago, my three co-founders and I were fueled by a humble dream in my Silicon Valley garage: to completely reimagine the future of retail. We saw a massive opportunity to leverage technology to enable you to shop and sell from one another’s closets online, and to truly connect around each magical experience. Our vision was to infuse the social and personal aspects that we all know and love about in-person shopping into a vibrant digital space.

We poured our hearts into that dream with you every step of the way, and together, we made it happen. Today, the Poshmark community is 150 million strong, and that’s all thanks to you. Day in and day out, you embrace your unique secondhand style, you build your livelihoods with us, and, most profoundly, you foster a supportive network amongst yourselves. That spirit of support and #PoshLove is the very heart of this community, and it’s something I deeply hope you will all carry forward into this next exciting chapter of the company.

Today, we announced that I’ve decided it’s time for me to pass the torch as Poshmark’s CEO to Namsun Kim, Poshmark’s current Executive Chairman and someone I’ve known and deeply respected since 2022. When I first met Namsun, his profound conviction in our mission immediately struck me. I felt with certainty that he was someone I would be incredibly proud to see lead this company one day. For the better part of this year, Namsun and I have been working hand-in-hand, ensuring this transition is as smooth as possible, preparing him to lead Poshmark into its next era of growth and excellence. While my time as your CEO will conclude at the end of September, please know I’m not going far at all. I’ll continue to serve as a board member and investor, and I will forever be Poshmark’s biggest, most enthusiastic cheerleader. Namsun and I hope to see many of you at PoshFest next month in Silicon Valley where it all began back in 2011!

Leading this company has been the greatest honor of my professional life. Every success we’ve achieved, every challenge we’ve overcome, has been because of you. It’s been the privilege of a lifetime witnessing each of you grow, and it has truly inspired me every single day. From the bottom of my heart, thank you. For being the extraordinary community that you are, for your trust, your creativity, and for all the possibilities you continue to create together.

With endless #PoshLove,

Manish Chandra

We’re thrilled to announce a new partnership we’re testing with Facebook Marketplace that is designed to bring immense value to both shoppers and sellers. Facebook users in the U.S. are now able to browse Poshmark listings directly on Facebook Marketplace.

This test is designed to give our sellers increased visibility by introducing your listings to Facebook’s expansive audience, helping you reach new shoppers, make more sales, and grow your Poshmark businesses even faster.

As a seller, you don’t need to do anything differently—your listings, pricing, and shipping process remain exactly the same. This partnership works behind the scenes to amplify your reach with zero extra effort.

This collaboration is about making Poshmark closets more accessible, empowering more people to embrace circular fashion, and helping our seller community turn their style into earnings.

As with our other tests, we’re starting small to ensure listings appear favorably on Facebook Marketplace, and we’ll continue to test and learn—stay tuned for more updates.

11/26/24 Update

In September, we announced the start of testing search enhancements—a vital step in our mission to deliver more relevant results and better connect shoppers with sellers on Poshmark. Since then, your feedback and conversations have been invaluable in helping us refine the search experience.

Your feedback is shaping the future of search, and we’re pleased to share an update on our progress.  Our first phase of testing has delivered strong results, with a notable increase in shoppers successfully finding what they’re looking for. We’re beginning to roll out our first enhancement—an initial step in a series of improvements to come.

Explore the key enhancements we’re prioritizing as we move forward, and stay tuned for more updates to come.

• Improved Search Accuracy: By using enhanced keyword and image matching technology, we’ll be able to better align listings with your search intent for more relevant results.
• Automatic Spell Correction: Ensures you never miss relevant listings by automatically correcting common spelling errors or typos in your search.
• Reducing Impact of Irrelevant Listing Details: Optimizing how we weigh overly broad or misused keywords in listing descriptions to deliver results that better match your specific search intent.

We’ve reviewed the incredible ideas you’ve shared, connected through research calls, and want to keep the conversation going. Please continue to share more about your experience and ideas here, as we continue enhancing search to bring you the best of Poshmark.

9/23/24 Update

Every day, buyers come to Poshmark to discover something special—whether it’s a vintage jacket, a trendy new brand, or a statement handbag. Our sellers make this possible by filling their closets with unique finds, creating a marketplace where everyone can discover what they love.

We’re committed to making it easier for shoppers to find their favorite items and generating opportunities for sellers to succeed across the community. We’ve listened closely to feedback from both sellers and shoppers on how we can improve the search experience, and we’re eager to begin testing improvements in the coming weeks to elevate your experience.

Our primary focus is on delivering more relevant results. This includes refining our understanding of search terms, better handling of misspellings, and recognizing common synonyms to ensure the best results are always surfaced. As we begin testing, we’re committed to keeping you updated on our progress every step of the way.

FAQ