Policy Update
Fulfilling orders on time helps build trust with buyers, and minimizing cancellations remains an important part of our Seller Policy.
As we continue to listen and learn from seller feedback, we’re making updates to how cancellation rate limits are applied.
If a seller exceeds cancellation rate limits, we’ve shortened the duration of related restrictions, so sellers can get back on track more quickly while maintaining these standards. This update takes effect March 26.
What’s Coming Next
In the coming weeks, we’ll introduce an update to your seller stats that provides visibility into your cancellation rate over the past 90 days. This will give you a clearer view of your activity over time and help you stay on top of your performance.
We’ll continue to evolve our tools to give you clearer insights and more control over your selling experience. Thanks for being part of the Poshmark community.
