Posh Tip: Make the Most of Make An Offer

By now, you’ve likely heard about and even used our exciting new feature, Make An Offer. More than ever, Poshmark can help that Louis Vuitton Speedy move from your “Likes” list to your wardrobe – and for the perfect price!

How can you use this feature to get the best deals and become a pro negotiator? We’ve got you covered!

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  1. Make An Offer allows you to privately negotiate the price of an item by contacting the seller directly.
  2. All offers are binding! As soon as you make an offer, a page will pop up for you to provide (or confirm) payment information. As soon as the seller accepts this offer, the deal is done and you are on your way of getting the item you desire.
  3. The seller has 24 hours to accept, deny, or counteroffer. After 24 hours, your offer will expire.
  4. You can offer on any item that is available for sale on Poshmark. So, come on, what’s stopping you?!
  5. Keep in mind, the more realistic your offer, the more likely it is that the seller will choose you as their buyer.

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  1. Make sure to “Like” what you like! That way, if the seller happens to drop the price before you make an offer, you’ll be notified.
  2. Double check that you are making the offer you want to make. If the seller accepts it, the offer is binding and your payment will be processed.
  3. Don’t forget about the offer! If the seller writes back with a counteroffer, you won’t want to miss out. Make sure to have your notifications on and keep an eye on your phone, tablet, or computer to quickly press that accept or counter offer button!

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How will I know when the seller accepts/denies/counteroffers? We will send you a notification as soon as the seller responds to your offer, no matter what the response is. You will have another 24 hours to respond to a counteroffer as well.

What happens when the 24 hours is up? If the seller has not responded within 24 hours, the offer is automatically declined.

Can I counteroffer a counteroffer? You sure can! If the seller offers you a counteroffer, you are free to continue the private negotiations until one of you accepts or declines an offer.

I didn’t mean to purchase this! Can I cancel? Nope, all offers are binding. This means that an order is created as soon as the seller accepts. Additionally, if you accept a counteroffer, an order will immediately be created and it cannot be cancelled.

Can I think about it after I offer? You can cancel an offer that hasn’t been accepted. Yet, since all offers are binding, if an offer is accepted, you cannot cancel it as an accidental purchase.

Can I still make an offer in the comments? Yes, but keep in mind that negotiations through comments are public and sellers may direct you to the Make An Offer feature instead.

I made an offer but I can’t find the listing anymore. All active offers are visible under the Offers tab in your newsfeed. You can view not only the offers you’ve made to sellers but you can also view all offers that have been made to you.

App Update: Introducing ‘Make An Offer’

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You know that Chanel handbag you’ve been lusting over? How about those Louboutins? The items you love could be yours in a matter of seconds for a price that you will love, thanks to the latest and highly requested way to communicate and shop on Poshmark: Make An Offer!

Make An Offer allows buyers and sellers to privately negotiate a price for a listing in an easy, streamlined way. Offers are binding – which means it’s a guaranteed sale if the offer is accepted  – facilitating serious and fair negotiations. And did we mention that it’s fast? In a matter of a few clicks, a buyer and seller can agree on a price for that coveted handbag or pair of designer shoes.

How it works:

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Let’s break it down: Make An Offer is…

  • private way to negotiate
  • Binding and guarantees a sale if offer is accepted
  • Extremely fast and easy

Sellers! Learn to make the most of this new offer with Make An Offer tips an FAQs.

Sellers: What ‘Make An Offer’ Means For You + FAQs

By now, you may have heard about Poshmark’s newest feature, Make An Offer. You may already even have new offers on your listings. But as a seller, what exactly does it mean for you? How is Make An Offer different than negotiating a price via listing comments? And how can it help you bring in sales?

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  1. Offers are binding and a sale is guaranteed when you accept an offer. A buyer must provide payment details and their address to make an offer. If you accept an offer from a buyer, payment will be processed immediately. As a result, buyers using Make An Offer are committed.
  2. Offers are private. If a seller counteroffers, other interested buyers won’t see it. The public listing price remains firm until the item is sold.
  3. Make An Offer is extremely fast. Each time a counteroffer is made, the buyer is notified immediately in the app, by email, and with a push notification. Accepting or counteroffering takes one click and payment is processed immediately!
  4. Make An Offer attracts more buyers. Is a buyer lusting after your handbag, perhaps the listed price is just a tad too high for them. Make An Offer is a great way to get potential buyers off the fence.

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What is the difference between “Buy Now” and “Make An Offer”?

Buyers can use Buy Now to purchase an item from you immediately at your listed price. Make An Offer is a fast, private way for a buyer to negotiate the price for an item with you.

Should I still respond to buyers who request a lower price via comments? It’s up to you, but keep in mind that comments in a listing will continue to remain public. We strongly suggest guiding any potential buyers who would like to negotiate the price of your listing to submit a private, binding offer through the “Offer” button.

How will I know if a buyer makes an offer on one of my listings? As soon as a potential buyer submits an offer, you’ll receive an email and a push notification from us. We will also notify you in your Poshmark “News” tab.

What are my options when I receive an offer (or counteroffer)? You can accept, counter or decline an offer or counteroffer. If you accept an offer, payment will be processed immediately and Poshmark will send you a shipping label. If you counteroffer or decline an offer, the buyer will be notified immediately so they can respond.

Do I have to respond to all of the offers? No, you don’t have to take action when you receive an offer. If you don’t counteroffer or decline the offer or counteroffer, it will expire automatically in 24 hours.

Can a buyer cancel an offer after they’ve submitted it? A buyer can cancel their offer anytime until the offer expires or until you accept or counteroffer. Once a seller accepts an offer or counteroffer, the purchase is final and can’t be cancelled by the buyer.

Can more than one buyer make an offer at the same time? Yes. The first offer or counteroffer that is accepted will result in a sale, and all remaining offers will be cancelled. Likewise, if “Buy Now” is selected on a listing with offers, all offers will be cancelled.

I have a large closet.  How can I manage dozens of offers at the same time? You now have an “Active Offers” page which displays all of your listings with active offers. Click on a listing on this page and you’ll be able see and compare all active offers on that listing. To get to your “Active Offers” page, go to the “Offers” tab on your “News” page and click the “View all active offers” link.

If you have any additional questions, don’t hesitate to reach out to Poshmark’s support team: support@poshmark.com.