Poshmark is more than just a place for women to buy the best brands at amazing prices and sell fashion from their closet. It’s an exciting community where women come together and make friends, express their personal style and even fulfill dreams of starting a fashion boutique. It’s these deep connections that are at the heart of our newest feature, Love Notes.
Since introducing our ratings system, we’ve seen that 90% of purchases have been rated with five stars. This overwhelmingly positive feedback highlights the unmatchable Poshmark shopping experience. Starting today, comments on five-star ratings will be featured in each closet’s About page. These Love Notes don’t just display bonds between Poshers, but they also highlight and promote good work by sellers across the platform.
So head to the app to see your Love Notes and use the feature to help you discover new closets from stellar sellers.
How do I add Love Notes to my closet? Love Notes are automatically added to a closet’s About page when that user receives or gives a five-star rating with a comment on a purchase.
What should I write in a Love Note? Sellers love to hear that you’ve enjoyed the service they provided. This is the time to not only thank your seller, but to also let other future buyers know that you enjoyed buying from this seller. Whether it’s the item itself that you loved, the gorgeous packaging, the quick shipping, or the overall interaction with the seller – let it be known!
Why can’t I see Love Notes on the web? Right now, Love Notes are visible on mobile only, but it’s coming to the web soon. So stay tuned!
How do I add a Love Note? Next time you receive stellar service on a Posh purchase, be sure to give the seller a five-star rating with a comment. That comment will then show up on the seller’s Love Notes section, as well as your own.
How can I remove a Love Note from my closet? Love Notes can be removed from public view but the removal is permanent and there is no way to bring it back. It is removed from both the buyer’s and seller’s About pages. To remove a Love Note go to your Account Tab → My Purchases or My Sales → Tap on your item → Problems/Order Inquiry → Remove Love Note.
Why is my Love Note not showing up? A Love Note is hidden if either the buyer or seller removes it. It is then removed from both buyer and seller’s About pages. All removals are permanent and cannot be undone.
If you have any other questions, please don’t hesitate to let us know: support@poshmark.com.