App Update: Personalized Shopping, New Search Filters, & So Much More!

We’re definitely feeling the love from our amazing community day in and day out at Poshmark HQ thanks to your positive comments, feedback, and suggestions. That’s why we’re so excited to let you know that we have a spankin’ new version of the app available NOW in the App Store that incorporates many of your suggestions, new tools to help you discover products, and so much more! Go on and update to see it for yourself!

In this update:

Your ‘My Likes’ & the Search Tool Are Now in A New, More Convenient Location! We’ve made your main Feed even prettier and more useful with easier access to the listings you’ve liked and to our Search tool. Find them by clicking on the ‘Feed’ tab at the bottom-left hand corner of the app.

image

Updated ‘My Size’ Filter: Hello, personalized shopping! We’ve now made it even easier to customize your search results and shop past Posh Parties by viewing products across all categories that are only your size.

To set your ‘My Size’ Filter:

  1. Click on your profile tab at the bottom right corner of the app.
  2. Click on ‘My Size.’
  3. Set your sizes for each of the categories displayed. You can now select up to four sizes per category, so choose the ones that apply! And don’t worry – you can always go back and edit your selections.
image

To search for items in your size:

  1. Click on the ‘Search’ tab at the top navigation bar on your main Feed in the app.
  2. Begin a product search by clicking on a category, selecting a brand, or by using the Search toolbar.
  3. Click on the ‘Filter’ button at the top right of the screen.
  4. Click on ‘Size.’
  5. Turn the ‘My Size’ option on.
  6. Go back to your search results by hitting the ‘Back’ button at the top left-hand corner of your screen. Voila! You can now browse listings that are your size!
image

New ‘Price Filter’ in Search: Have a specific budget in mind when shopping for your next designer handbag? No problem! You can now filter your search results and shop past Posh Parties with our new ‘Price Filter’ to see items for sale that fall into your desired price range.

To set your Price Filter:

  1. Click on the ‘Search’ tab at the top navigation bar on your main Feed in the app.
  2. Begin a product search by clicking on a category, selecting a brand, or by using the Search toolbar.
  3. Click on the ‘Filter’ button at the top right of the screen.
  4. Click on ‘Price.’
  5. Select your desired price range (you can select multiple options, if you’d like).
  6. Go back to your search results by hitting the ‘Back’ button at the top left-hand corner of your screen. Voila! You can now browse listings that fall within your selected price range!
image

 

Posh Etiquette: Ever wonder how to become a rockstar Poshmarker and an amazing brand ambassador within our community? Then be sure to read our new “Poshmark Etiquette” at any time in the app for a few simple, straightforward community dos and don’ts.

To access, click on your profile tab at the bottom right corner of the app. Select the ‘Posh Etiquette’ option at the top of the screen.

image

iPad App: Updated Look: Our iPad app got an upgrade – and we hope you love it as much as we do! Check out the fresh new layout of your closet, past Posh Parties, and all of the browse/search pages.

image

We hope you enjoy these sweet new features. Happy Poshmarking!

Poshmark is Now on iPad! Plus, New Version of iPhone App!

image

Poshmark is growing quickly and we’re working hard to help women across the country share their closets and keep spreading the love! That’s why we’re so excited to announce that Poshmark is now officially available in the Apple iPad App Store! We’ve brought all of the features from our popular iPhone app, while maximizing the iPad’s larger, efficient screen. Download it now!

Along with a spankin’ new iPad app, we’ve also made a few updates to our iPhone app that we know you’ll love:

  • Poshmark now supports extended sizes! Shop, search for, and list items size 00-20 and size XXS-3XL.
  • Have a general question or need tips on making your first sale? Reference our “Guide to Poshmark” at any time in the app. Simply click on the last tab at the bottom right-hand corner of the app and select “Your Guide to Poshmark” at the top of the screen.


To see these updates, be sure to download the latest version of the iPhone app now.

Happy Poshmarking!

Introducing PoshPost

When you make a sale on Poshmark, we provide you with a pre-paid, pre-addressed shipping label. No stamps. No hassle. Now that’s what we call PoshPost!

Here’s a breakdown of how much weight our pre-paid shipping labels cover in each country:

  • United States: up to 5lbs.
  • Canada: up to 2.5kgs.
  • Australia: up to 2.5kgs.
  • India: up to 2kgs.

If your package weighs more, you can get a label upgrade directly through the app for an extra fee. 

1. Finding the Right Box

  • United States: Our partnership with USPS allows you to use Priority Mail, Priority Flat Rate & Priority Regional Rate boxes. Note: Our label does not support Express Mail boxes. You can request FREE boxes from USPS? They’ll even drop them off at your house!
  • Canada: With Canada Post, you can purchase any Priority envelopes or boxes. Note: Our label does not support Xpresspost boxes. 
  • Australia: With Sendle, you can use your own packaging materials or purchase their compostable A4 Satchels. Note: Avoid using branded packaging from other shipping carriers like the Australia Post.
  • India: You can use your own packaging materials, shipped using our third-party shipping partner for a flat rate of ₹ 99.
  • Posh Tip for all countries: You can also use a size-appropriate, regular brown box to ship your items (just make sure you remove any previous labels before shipping).
image-1.png

2. Packaging Up Your Sale

We recommend adding a special touch to your #PoshPackages.

Here are a few ideas that we love:

  • Wrapping items with decorative (and recyclable!) tissue paper or a ribbon.
  • Adding a heartfelt handwritten note explaining what a purchase means to you!

Image 2.png

3. Placing Your Package In the Mail

Package Drop Off:

  • United States: Drop your package in a USPS mailbox (if it fits) or drop it off at your local post office.
  • Canada: Drop your package in a Canada Post mailbox (if it fits) or drop it off at your local post office.
  • Australia: Select Package Drop Off when creating your pre-paid shipping label in the app. Print the label, attach it to your package, and drop your package off at the nearest Sendle location.
  • India: Package drop off is not available at this time.

Package Pickup

  • United States: Schedule a pickup online via USPS.
  • Canada: Register as a small business (it’s free!) and schedule a pickup for a small fee via Canada Post.
  • Australia: Select Package Pickup when creating your pre-paid shipping label in the app. Print the label, attach it to your package, and place your package outside for pickup.
  • India: Create your printable shipping label by heading over to the Account tab, select My Sales, and then choose Package Pickup. Then place your shipping label on the package so it’s ready for pick up. Our shipping partner will collect it from your doorstep. Please note that pickup can occur anytime from 8:00 AM – 6:00 PM.

image

Posh Protect. Satisfaction Guaranteed.

Posh Protect

We understand safety and trust are important to you. With Poshmark’s Posh Protect, you are protected every time you place an order on Poshmark.

Refund Policy

When you purchase on Poshmark, we don’t release payment to the seller until you tell us that you’ve received your order and it’s as described in the listing. You have 3 days after delivery to inform us if the item has been misrepresented by reporting the problem in the Poshmark app or website with supporting photos. Only after you’ve marked your item as ‘received’ do we release your payment to the seller.

What is not covered

Item does not fit/changed mind: Unfortunately, if the item isn’t your style or doesn’t fit you, we cannot accept a return. You’re more than welcome to re-list the item on Poshmark!

Trades & Offline Transactions (i.e. PayPal): Posh Protect does not cover trades or any transaction completed off of the Poshmark platform (e.g. paid through PayPal). When payment for the full value of items is not exchanged through the Poshmark platform, we cannot and do not guarantee that both parties ship and transact as promised. You bear all risks associated with any such transaction.

Do’s and Don’ts

DO:

  • Check your purchase promptly (within 3 days) to make sure your new item was accurately described in the listing.
  • Mark your item as ‘received’ in the app if everything is okay.
  • Contact us by emailing support@poshmark.com immediately if there is a problem with your order.

DON’T:

  • Delay checking your item past 3 days.
  • Mark your item as received if there is a problem with your order.
  • Try to resolve any problems with your order yourself. Contact us first. We’re here to help.

Remember, if the item you received is not as it was described in the listing, then you are covered under Posh Protect.

Happy Poshing!

Introducing: Share Your Closet On Instagram!

As big (BIG!) fans of Instagram, we’re so excited to announce the release of the latest version of our app (v.1.64), where we’ve given you the ability to share your Poshmark closet with your Instagram followers.

Sharing your closet on Instagram is easy!

  1. Open up Poshmark, click on the tab to the far right, and select “My Closet.” Click on the arrow on the top right corner of your screen.
  2. Click on the “Share My Closet” button.
  3. Click on the “Instagram” button.
  4. Your Instagram app will now open with a picture of your Poshmark closet. Once you choose your filter, you’ll see that we’ve pre-populated the text field for you, including some of our favorite hashtags to help others on Instagram find your picture. Publish and you’re set!

So what are you waiting for? Update to the latest version of the Poshmark app if you haven’t already, share your closet on Instagram, and make that money!

Happy Poshmarking!