The Poshmark Shipping & Packaging Guide

Congrats, you made a sale! Now what? Packaging and shipping your items is the last step in closing your sale and ensuring your buyer has a positive shopping experience (we’re talking customer satisfaction). In this guide, we’ll break down everything you need to know about shipping and packaging, along with tips, tricks, and all the perks that come with shipping through Poshmark.

The Basics

PoshPost – The Poshmark Shipping Label

Once you’ve made a sale, a prepaid, pre-addressed shipping label will be immediately emailed to you. This label, paid for by the buyer, is a USPS Priority Mail shipping label that covers a package of any size up to 5 lbs. That’s right, no stamps and no hassle required. 

Package more than 5 lbs? No problem. Upgrade your shipping label right from the app.

  • Step 1: In the app, go to the My Sales section in your account tab and tap the order that needs a label upgrade.
  • Step 2: Tap Need New Shipping Label.
  • Step 3: Next, select Need Heavier Weight Label, then Please Select Weight, and input the new desired weight for your label. Any extra costs will be deducted from your earnings/credits.
  • Step 4: Lastly, tap Next, then Send New Label, and the new label will be sent to your email.

Find the Right Shipping Parcel

Our partnership with USPS lets you use Priority Mail, Priority Flat Rate, and Priority Regional Rate boxes and mailers. Pick them up for free from any USPS store or have them delivered right to your door! Please note, our label does not support Express Mail boxes. You can also reuse a previously used shipping box to ship your items. Just be sure to remove or cover up any previous labels before shipping.

With Canada Post, you can purchase any Priority envelopes or boxes. Please note, our label does not support Xpresspost boxes. 

Packaging & Shipping Fragile Items
Shipping out a fragile home item or delicate makeup? Make sure your fragile items get to their buyer in one piece by protecting them with extra padding. Bubble wrap, old newspaper, or tissue paper can go a long way by keeping your items safe while in transit.

Branding & Personalized Packaging

Personalize Your Packaging
Let’s not deny it—we’re suckers for good packaging. With just a few extra touches, you can surprise, delight, and even put a smile on your buyer’s face (and possibly convert them into a repeat customer)! All you need is some tissue paper, ribbon, thank you cards, and anything else you’d like to use to help spice up your package, such as stickers, stamps, business cards, etc.

Branding is Key
Marketing is a great way to spread the word about your business. Showcase your brand through your packaging by including a business card (or writing it on a thank you card) and asking your buyer to show off their latest #PoshFind on social media and tag you. Plus, buyers are more likely to flaunt their favorite items if the packaging is on point.

Want Poshmark-branded thank you cards? Find some designs available to print at home here.

How To Ship
Your item is packed, your packaging is eye-catching, and the label is secured—now it’s finally time to ship your package. Here are 3 easy options:

  • Drop your package in a USPS or Canada Post mailbox, if the package fits.
  • Drop your package off at your local post office.
  • Schedule a pick-up online via USPS. Easy! If you’re in Canada, you can register as a small business (for free!) and schedule a pick-up for a small fee on the Canada Post site.

Shipping & Packaging FAQs

What are the shipping rates on Poshmark?
Poshmark provides a flat rate fee of $7.11 (paid for by the buyer) for expedited shipping for all orders. Each order is shipped using 1-3 day USPS Priority Mail. Multiple items from one seller can be added to the order for the same fee as long as the total weight of the order does not exceed 5 lbs (see Bundles). 

Can I print my shipping label on adhesive labels?
Yes, shipping labels can be printed on adhesive labels. To select your shipping label format: 

In app

  1. Go to your Account Tab
  2. Select My Seller Tools
  3. Select Shipping Label Settings
  4. Select a page dimension

On web

  1. Select your profile picture at the top-right of the page
  2. Select Account Settings
  3. Select Shipping Label Settings
  4. Select a page dimension 

4’’x 6’’ (Adhesive Labels)
This paper size works for specific printers that allow printing on self-adhesive paper. Check your printer settings for compatibility. 

Examples: Dymo LabelWriter 4XL, Rollo Direct Thermal Printer, etc. 

8.5’’ x 11’ ’(Standard Printer Paper)
This paper size works for all standard printers.

Do you support international shipping?
We currently do not support international shipping. US sellers will only be able to ship to a US address and Canada sellers will only be able to ship to Canada addresses for the time being but we’ll keep you posted when this changes. 

Do you ship to PO Boxes?
Yes, we support shipping to PO boxes.

I can’t find my shipping label in my email. What do I do?
Not to worry! First, double check that we have the correct email address on file for you. You can check this in the app by going to your Account Tab and selecting Edit Profile. We also recommend checking your email’s Spam folder to see if the email was routed there. 

If your email address is correct or you have changed it in the app, please re-send this label to yourself. 

  1. Go to your Account Tab
  2. Select My Sales 
  3. Select your order 
  4. Select Need new shipping label. 

An updated label with the current date will then be sent to the email address associated with your account.

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