The most frequently asked questions about the multi-item listings:
Q: What is a multi-item listing?
A: A multi-item listing allows you to list various quantities and sizes of the same item in a single listing.
Q: Can I change my single-item listing to a multi-item listing and vice versa?
A: Absolutely! If you want to change a single-item listing to a multi-item listing, simply edit the quantity of the listing. If you want to change a multi-item listing to a single-item listing, edit the quantity to 1 and all sizes will be cleared. Please note you are only able to do so if none of your inventory from the multi-item listing has sold.
Q: How do I sell a multi-item listing?
A: Once you have listed a multi-item listing, a buyer can purchase one item from that listing in any of the sizes you listed. You no longer need to create a separate listing for each buyer. Hooray!
Q: What happens when I sell an item from a multi-item listing?
A: If you still have inventory available for the multi-item listing, that listing will remain available and a new sold listing will also be auto-generated for your sale. If you have sold out of all inventory in your multi-item listing, then a sold flag will appear on the original multi-item listing.
Q: I’m looking at my sold listing, why don’t I see comments?
A: For each individual item that you sell from a multi-item listing, a new sold listing will be auto-generated. However, comments from the original multi-item listing will not be transferred to the sold listing. You can always reference the comments on the original multi-item listing!
Q: I just sold an item from a multi-item listing, why can’t I edit certain aspects of my listing?
A. Once an item sells from your multi-item listing, you are no longer able to edit the category, sub-category, condition, or brand info. However, you are still able to edit the price, quantity, title, description and color.
Q: What do I do if my multi-item listing says “sold” and I just restocked?
A: Not to worry! You can still edit the quantity and sizes of a previously sold multi-item listing. Simply click edit — once you’ve successfully added the new quantities/sizes to your listing, the sold banner will be removed and the listing will automatically become available.
Q: As a buyer, can I make an offer on more than one item in the multi-item listing?
A: Currently, you can only make an offer on one item at a time.
Q: As a buyer, can I bundle more than one item from a multi-item listing?
A: Currently, you can only purchase one item from a single, multi-item listing. However, you can still bundle an item from a multi-item listing with any other listings in the seller’s closet.