Posh Tip: When in Doubt, Just Ask!

We consider ourselves pretty savvy shoppers at PMHQ. We scroll through Showrooms, consult with our PFFs over purses, and we’re never shy about asking sellers a question or two over an item we’ve been eyeing.

Whether you’re finally ready to make that Like yours or you’re indulging in an impulse buy, here are a few questions to ask the seller before you hit that Buy button. 

Can you measure it for me?

It goes without saying—fit can be tricky! What fits your PFF perfectly might look completely different on you. Instead of asking how a seller how that dress or top fits, we have a better alternative: Ask your seller for exact measurements. Getting specific measurements from a seller for areas like the inseam, bust, and waist can help give you a better idea of if an item will fit you just the way you want it.

Can you model the item?

If stock photos or photos of the item on a hanger leave you scratching your head, don’t be shy about asking your seller if she can model an item for you. This way, you can see multiple angles of that dress you’ve been eyeing.

What color is this?

Lusting over a pair of fierce heels but aren’t quite sure if it’s the color you’ve been looking for? Ask the seller to take a photo of the item under natural or outdoor lighting, with no filters applied to the photo. Having a clear, well-lit photo to reference can make all the difference when you’re looking for an item in your favorite hue.

Does it zip, button, or snap?

Little details like closures and hardware can be easy to overlook! If you hate fumbling over buttons or want to make sure that the bag snaps shut, simply ask your seller for specifics.

Is the dust bag, original box, or belt included?

If you’re buying a pair of shoes or a bag, it’s always a good idea to ask the seller if they still have the dust bag or original box. Or maybe you want to recreate your Closet Crush’s awesome styling in her Covershot—don’t forget to ask her if that belt or sash she cinched the waist with is included. That way, you and the seller are completely clear on what should be packaged up before you complete the transaction.

Last but not least, don’t forget to leave a note thanking your seller for the extra time and help! Even if you decide an item doesn’t work for you, you might just gain a brand new PFF.

Happy Poshing!

7 thoughts on “Posh Tip: When in Doubt, Just Ask!

  1. I’m trying to ask a seller a question about the item but cannot find the way to message? Where is the way to message @jack2804? Is that a tweet address?

  2. Hi there! Is posh able to mail items to a dorm? Whenever I try to put in my dorm address it tried to correct it to something different!

  3. Hi, how do I communicate with a buyer if they didnt use the like or share buttons. I want to thank a buyer.
    Thank you

    1. Hi Judy, You can always look up the user’s closet and comment on one of her listings. Otherwise, you can always “tag” her in a comment on the sold listing by putting the “@” before her name, such as @closetname.

  4. I have 2 questions. 1, How do I know that I’m buying a purse that’s real and not fake? 2, I’ve commented on a post twice about someone’s purse their selling but their not replying, what do I do? TIA

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