App Update: Introducing ‘Make An Offer’

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You know that Chanel handbag you’ve been lusting over? How about those Louboutins? The items you love could be yours in a matter of seconds for a price that you will love, thanks to the latest and highly requested way to communicate and shop on Poshmark: Make An Offer!

Make An Offer allows buyers and sellers to privately negotiate a price for a listing in an easy, streamlined way. Offers are binding – which means it’s a guaranteed sale if the offer is accepted  – facilitating serious and fair negotiations. And did we mention that it’s fast? In a matter of a few clicks, a buyer and seller can agree on a price for that coveted handbag or pair of designer shoes.

How it works:

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Let’s break it down: Make An Offer is…

  • private way to negotiate
  • Binding and guarantees a sale if offer is accepted
  • Extremely fast and easy

Sellers! Learn to make the most of this new offer with Make An Offer tips an FAQs.

Sellers: What ‘Make An Offer’ Means For You + FAQs

By now, you may have heard about Poshmark’s newest feature, Make An Offer. You may already even have new offers on your listings. But as a seller, what exactly does it mean for you? How is Make An Offer different than negotiating a price via listing comments? And how can it help you bring in sales?

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  1. Offers are binding and a sale is guaranteed when you accept an offer. A buyer must provide payment details and their address to make an offer. If you accept an offer from a buyer, payment will be processed immediately. As a result, buyers using Make An Offer are committed.
  2. Offers are private. If a seller counteroffers, other interested buyers won’t see it. The public listing price remains firm until the item is sold.
  3. Make An Offer is extremely fast. Each time a counteroffer is made, the buyer is notified immediately in the app, by email, and with a push notification. Accepting or counteroffering takes one click and payment is processed immediately!
  4. Make An Offer attracts more buyers. Is a buyer lusting after your handbag, perhaps the listed price is just a tad too high for them. Make An Offer is a great way to get potential buyers off the fence.

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What is the difference between “Buy Now” and “Make An Offer”?

Buyers can use Buy Now to purchase an item from you immediately at your listed price. Make An Offer is a fast, private way for a buyer to negotiate the price for an item with you.

Should I still respond to buyers who request a lower price via comments? It’s up to you, but keep in mind that comments in a listing will continue to remain public. We strongly suggest guiding any potential buyers who would like to negotiate the price of your listing to submit a private, binding offer through the “Offer” button.

How will I know if a buyer makes an offer on one of my listings? As soon as a potential buyer submits an offer, you’ll receive an email and a push notification from us. We will also notify you in your Poshmark “News” tab.

What are my options when I receive an offer (or counteroffer)? You can accept, counter or decline an offer or counteroffer. If you accept an offer, payment will be processed immediately and Poshmark will send you a shipping label. If you counteroffer or decline an offer, the buyer will be notified immediately so they can respond.

Do I have to respond to all of the offers? No, you don’t have to take action when you receive an offer. If you don’t counteroffer or decline the offer or counteroffer, it will expire automatically in 24 hours.

Can a buyer cancel an offer after they’ve submitted it? A buyer can cancel their offer anytime until the offer expires or until you accept or counteroffer. Once a seller accepts an offer or counteroffer, the purchase is final and can’t be cancelled by the buyer.

Can more than one buyer make an offer at the same time? Yes. The first offer or counteroffer that is accepted will result in a sale, and all remaining offers will be cancelled. Likewise, if “Buy Now” is selected on a listing with offers, all offers will be cancelled.

I have a large closet.  How can I manage dozens of offers at the same time? You now have an “Active Offers” page which displays all of your listings with active offers. Click on a listing on this page and you’ll be able see and compare all active offers on that listing. To get to your “Active Offers” page, go to the “Offers” tab on your “News” page and click the “View all active offers” link.

If you have any additional questions, don’t hesitate to reach out to Poshmark’s support team: support@poshmark.com.

Now Available: PoshMatch for Android

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You patiently waited and the day is here! Android users, head over to Google Play to download the latest and greatest version of Poshmark. The update features PoshMatch, a new and dynamic personalized shopping experience that constantly updates to bring you items that match your unique style.

As a refresher, here’s what you can expect from the new update:

  • Shop Your Shares: Sharing is styling! Your shares are now collected in the Shares tab in your closet. Not only are you now curating the best PoshFinds like a personal stylist, but you can shop the shares in other closets.
  • Follow Your Favorite Brands: Don’t miss out on the latest from your favorite brands. Follow your brands and click “Just In” to shop recently added items first.
  • ‘About’ Section on Profiles: Now all closets now have a dedicated page that features your profile photo, location, website and brands you follow.
  • Personalized Home Feed: Your feed is now prettier and more functional than ever. The more you interact with Poshmark, the faster we can learn about your style and enhance your shopping experience.

So what are you waiting for? Update today and tell your friends!

App Update: Introducing PoshMatch

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Exciting news! We have released a new and oh-so-gorgeous version of the Poshmark app into the App Store.

Introducing PoshMatch, a dynamic and new personalized shopping experience that constantly updates to reflect what you and your network are styling, following, and liking, alongside items that match your unique style.

What’s New

  • Shop Your Shares: Sharing is styling! Your shares are now collected in the Shares tab in your closet. Not only are you now curating the best PoshFinds like a personal stylist, but you can shop the shares in other closets.
  • Follow Your Favorite Brands: Don’t miss out on the latest from your favorite brands. Follow your brands and click “Just In” to shop recently added items first.
  • ‘About’ Section on Profiles: Now all closets now have a dedicated page that features your profile photo, location, website and brands you follow.
  • Personalized Home Feed: Your feed is now prettier and more functional than ever. The more you interact with Poshmark, the faster we can learn about your style and enhance your shopping experience.

Head to the App Store to download the latest version of Poshmark so you can enjoy the new personalized shopping experience. Stay tuned as we work to roll out these enhancements for all users and those Android devices, as well!

Let’s get shopping!

Friends don’t let friends pay full retail. Invite your friends to shop their favorite brands on the new Poshmark. Bonus! You may get some referral money in exchange. Win-win!

Price Drop Notifications: FAQs

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We know your interest was piqued when we last mentioned Price Drop Notifications. Now we’re back with some FAQs to help you make the most of one our latest features. Plus, we’re celebrating this fab new feature with a special shipping discount promotion!

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How are Price Drops and shipping discount eligibility communicated to potential buyers?

When a seller drops the price of a listing by 10% or more, Poshmark will notify every user who has liked the item directly in their Poshmark newsfeed. Please note the following details:

  • This only applies to items that have a final minimum price of at least $10.
  • The listing must be at least 10% lower than the lowest historical price of that listing.

We will also send them a push notification and an email to the address associated with their account.

How do I turn on my notifications so I don’t miss out on the price drop?

  1. Click on the bottom right tab in the app
  2. Click on “Notifications”
  3. Turn on “Party Invite” setting to get notified through a push
  4. Turn on “Price Drops” setting to get notified through an email

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How are shipping discounts associated with the Price Drop Notification feature determined?

Our system randomly selects which price-dropped listings receive the current shipping promotion. We are unable to give you a specific shipping discount for your listing.

I was offered a shipping discount on an item, but when I go to purchase it, the shipping price is back to normal. What’s the deal?

Our current Price Drop shipping promotion lasts for one hour from the time the seller drops the price. If you try and purchase the listing after the one-hour time period, the shipping rate goes back to normal. To ensure you don’t miss out, turn on your email and/or push notification settings in the app.

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I’m a seller. Why is this feature beneficial for me?

Drop the price to encourage potential buyers who have liked the item to hit the “Buy” button right away. Get inspired by this Posher, who made 47 sales in 24 hours thanks to the Price Drop Notification feature!

How often are Price Drop notifications sent?

We will only send one notification per week for every price drop that occurs.

I don’t see my question answered. Help!

No problem! Shoot us an email and we’ll help you: support@poshmark.com.